WaterBoy Plumbing and Well Service provides residential plumbing and well system work in the Scranton area, handling leaks, frozen or broken pipes, drain and vent issues, sump pumps, and well troubleshooting. Customers describe clear communication, timely scheduling, and verification of repairs before completion.
Clear communication from first call through completion, scheduling that accommodates homeowners, and work verified before crews leave. Reviewers frequently note fast arrival during urgent issues and straightforward explanations of options and costs.
Based in Scranton and serving surrounding communities in Lackawanna County. Call to confirm service to your address.
Common requests include leak detection and repair, frozen and broken pipe repairs, well pump and system troubleshooting, drain odor and venting fixes, sump pump installation, basement plumbing corrections, and outdoor underground line repairs.
Reviews consistently highlight quick response during urgent problems and clear explanations of what needs to be fixed. Many mention thorough testing after repairs and helpful coordination from the office. Homeowners also note fair, transparent pricing and punctual arrival. A few comments suggest minor finish details could be improved, but overall satisfaction is strong.
Had broken and frozen pipes , these guys showed up very fast , took the time to make the repairs right then tested and retested every single thing , they even found a part that needed to be replaced that I didn’t even see leaking and fixed that also , price was spot on , no BS , just simply pointed out exactly what the problem was and fixed it , very friendly people , went way above and beyond to get water back into my house quickly , I highly recommend Water Boy Plumbing .
??????????Absolutely the best — trust Bruce and Waterboy!We purchased our first home in April 2025 and have been on a crash course in homeownership ever since — one thing breaking after another. The most stressful issue by far was our well. After having four different companies come out (two of whom ghosted us, one who charged us $1,400 to replace a pump that didn’t fix the problem, and another who said we’d need an entirely new well), we were overwhelmed and discouraged — not to mention nervous about the potential cost.Enter Bruce from Waterboy — a total game changer. A friend of ours had Bruce at their home for a repair and asked if he’d be willing to swing by our place afterward. Not only did he say yes, but he showed up the same day. Bruce was personable, incredibly knowledgeable, and explained everything in simple terms. He quickly determined that we did NOT need a new well (hallelujah!) — just a different kind of pump and a specialty part. He gave us a clear, manageable estimate and had us scheduled for the following week.Bruce and his partner came back and spent the better part of the day working on our system — 6-7 hours of hands-on, honest, quality work. Since then, everything has been working beautifully, and our water pressure has improved significantly.We are beyond grateful and cannot recommend Waterboy enough. Bruce is a rare find — honest, reliable, and truly committed to helping people without upselling unnecessary services. Skip the big-name companies and call Bruce first. You won’t regret it.
I hired WaterBoy to remove the stink emanating from our shower drain. I dealt with Mike and his mom, Barb throughout the process. They are very nice people. Mike is very knowledgeable and really walked me through the issues. They ended up doing a larger job to correct all of the non-code-complaint issues in the basement. I am very pleased with the work. I would definitely call them again. The only improvement area is the minor, non-functional touches. Even with that, Mike seemed keen on solving the issue. Great place!
Bruce was awesome to work with. He came out to the house quickly to do a consultation with us in regards to a leak in an outdoor underground pipe. Bruce was able to find and fix the leak. Waterboy is very professional, explained everything to us along the way, and fixed our issue. Barb was wonderful to deal with for the office administrative stuff we had to do. We would highly recommend Waterboy for any of your Well and Plumbing needs.
Installed a new sump pump in my basement less than the originally quoted price. They were very professional throughout the whole process. I cannot say enough good things about them and their work. They were easy to talk to over the phone and worked with my schedule to have the work completed. They showed up on time and completed the work in one day even after running into some problems. The owner even helped me troubleshoot my gas furnace that was not working at the time. The installation was clean and very well done. I am looking forward to working with them again and having my pressure tank replaced.
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