Business ProfileVerifiedPlumbers in Shawinigan, Quebec
Plomberie de l'Énergie
Plomberie de l'Énergie is a Shawinigan plumbing and heating company founded in 2018 by Olivier Boisvert-Aubry and Sylvain Morand. It focuses on residential and commercial construction.
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Business Highlights
- It is a family-owned business.
- The company says it holds the certifications needed for radiant, natural-gas, propane and hydronic heating.
Service Area
Shawinigan-Sud, Shawinigan, Mont-Carmel, Trois-Rivières and surrounding areas.
Public local listing. Plomberie de l'Énergie is one of 6 plumbers ProsGrade lists in Shawinigan, Quebec.
Listing details
10 services listed, including Pipe repair and renovation, Fixture replacement and Hot water tank replacement. Open weekdays, closed on weekends. 48 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Plomberie de l'Énergie compares with the other 5 plumbers on ProsGrade in Shawinigan, using public Google ratings and review counts.
- Has more Google reviews (48) than 4 of the 5 other Shawinigan plumbers on ProsGrade.
Services Covered
10 services- Pipe repair and renovationResidential and commercial piping
- Fixture replacementSinks, washbasins, toilets and dishwashers
- Hot water tank replacement
- Bathroom, kitchen and powder room renovation
- Backwater valve installation
- Sewer clearing and cleaning
- Sewer and water main replacement
- Natural gas and propane connections
- Radiant floor heatingInstallation only
- Camera inspections
Reviews
What customers say
Customer feedback is mixed: positive remarks praise competence and repair quality, while several accounts raise concerns about communication, follow-up and billing. A customer report describes a backup sump pump that stopped working 14 months after installation, with a four-month wait for a billed replacement visit. A washing-machine drain return was also reported as charged despite a one-year warranty assurance; the customer says their file was sent to collections.
Customer Reviews
Kevin Bourbonnais
Terrible customer service, no information, no call, didn't inform me of the damage, I had to call someone back when I didn't even know they had come or if they had actually come at all, unnecessary extra charges like gas.
Pierre Desfonds
I received excellent service. Honesty and competence. Thank you, Samuel, for answering all my questions.
A. Demers
Not very happy with the service we received. When installing a backup sump pump, the plumber grumbled because, seeing the job, he realized it was going to take longer than he thought (it was a Friday afternoon). He didn't take the time to properly check if everything was connected correctly. He refused to address the other issues I raised regarding my main pump and another one with the bathtub (minor problems that would have taken a few minutes). His apprentice was standing nearby and was completely useless.
I realized the pump they installed wasn't working 14 months after the job was done. It took four months before a plumber came back to install a new pump. They still charged for the call-out and labor. This plumber did a good job this time, but overall, the service was disappointing, especially having to pay nearly $1100 for an emergency pump.
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Frequently Asked Questions
Does Plomberie de l'Énergie provide emergency service?
It offers 24-hour emergency service.