Giglio Plumbing Co

Horrible experience with this company. I called them to come out and check a leak, and two employees were sent out on a Friday (late afternoon). They checked and gave me a summation of the issue. Due to the time of afternoon, when they arrived at the job, it would have carried over beyond 5:00 p.m. Therefore, I was told they would return the first thing on Monday morning. I called the company to confirm the appointment on Monday morning, only to be told that they could not come. There was some miscommunication regarding the appointment. I told the secretary that this is not what was communicated to me, but they would return first thing Monday morning. I then told her not to send them at all. I then received a phone call back from the company, and the secretary apologized for the miscommunication and misunderstanding and said they would send a plumber during the morning. I waited until almost noon, and no one called or showed up. I called back to Giglio and was told that the plumber(s) had been sent on another assignment and would not be coming. This is a very unprofessional company, and I would not recommend anyone use their services.

Its been a while, but we called Giglio plumbing for some water pressure issues in the kitchen and laundry room. They came somewhat quick to address it. The phone call to get the appointment was good. The people who came were pleasant as well. They said the problem was fixed and left after i paid them $500. I checked just after they left. The kitchen was better, but the laundry room wasn't even marginally better. Had to call and get them to come out again. They looked at it, flushed out the line, and then said that there was nothing they could do about it with us being a condo. Okay, cool, say that upfront and don't charge us 500 for slightly more pressure and a "there's nothing we can do". We then found out that some cash we had stashed in our bedroom had suddenly gone missing. A notable sum. The only people who have been in that part of the house were the repair people. I have no evidence it was them, but ive heard its happened with them before from colleagues. Now, we're trying to figure out water pressure with a different plumber in the laundry room to find out the people who came put the filters in our washing machine cold intake back in way too tight. Cracking the middle part in the process. I will never use this company again. Overpriced for the problem not to be fixed, untrustworthy repairman, and destructive. Edit: they did not put the filters for the water intake back in at all. Debris came in from the water line and totaled the washer. Not using them again

We hired this plumbers to come out to our house because the shower in my master bedroom sprung a leak and was leaking into my kitchen. They did the work they fixed it however they didn't bother put either piece of wood where it went that they removed to fix the problem and then they spit and nasty loogie in my bathtub and left it there for me to clean up. Absolutely DISGUSTING. How do you think it's okay to come into a customer's home and spit nasty loogies in their showers???? Not bother to put back two pieces of wood that they removed to fix the issue??????? We will never use this business again and I will tell everybody to avoid this company like the nasties that they are. So foul and disgusting.