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Business ProfilePlumbers in Springfield, Illinois

Henson Robinson Company

Listed in Springfield 4.70 (199 reviews)(217) 544-8451

Henson Robinson Company

Henson Robinson Company provides residential and commercial plumbing in Springfield, Petersburg and surrounding Central Illinois areas. Founded in 1861, the company added plumbing to its services in 1997.

Last Updated October 2, 2026.

Business Highlights
  • Employee-owned since 1997.
  • Its commercial plumbers are licensed.

Service Area

Springfield, Petersburg and surrounding areas in Central Illinois.

Active Business Listing

Henson Robinson Company is one of 10 plumbers ProsGrade lists in Springfield, Illinois.

Active
Public local listing
Listing details

2 services listed: Residential plumbing and Commercial plumbing and piping. Open weekdays, closed on weekends. Rated 4.7 from 199 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Henson Robinson Company compares with the other 9 plumbers on ProsGrade in Springfield, using public Google ratings and review counts.

  • Ranks in the top half of the 10 Springfield plumbers on ProsGrade by Google rating and review volume.
  • Rated 4.7 on Google, at or above the 4.7 average of other Springfield plumbers on ProsGrade.
  • Has more Google reviews (199) than 5 of the 9 other Springfield plumbers on ProsGrade.
  • One of 6 Springfield plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

2 services
  • Residential plumbingLeaking toilets through burst sewer pipes
  • Commercial plumbing and pipingNew facilities and renovations; installations and maintenance

Reviews

What customers say

Several customers praise the friendly staff and professional service. One customer said an old boiler could no longer be repaired, then praised the replacement installation and communication. Another customer said Henson recommended replacing a water heater that a family member later repaired, and charged a service-call fee after saying it would not.

Customer Reviews

Rewa Boldrey

Our air conditioner stopped working when it was 90 degrees out, in the evening, and over a weekend. Henson sent a technician out, who worked even when it was dark to figure out what was wrong. They had the part on the truck and our nightmare AC scenario ended. Highly recommend!
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Valerie Blanks

Henson Robinson is a staple within my family. From plumbing issues to HVAC repair, they are the company that has kept our family home running impeccably all of these years! And the service team is incredible. Genuinely nice and always going above and beyond to satisfy the customers. Can’t say enough great things about this company!
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Nick Kelton

Awesome people to work with from start to finish. The entire process was smooth and professional, from scheduling the appointment to the service technician showing up on time and handling everything efficiently. Everyone I spoke with was friendly, helpful, and knowledgeable. They made the whole experience easy and stress-free. Highly recommend this team for any HVAC needs!
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Sandy Challans

Please be careful. In 2018 my hot water heater was not working and since I had used them for years, I called for a service call. They came out and told me it had to be replaced and would cost 1400. They also told me they would not charge for the call. When they left, I called my grandson, as he works in Chicago, for a heating and plumbing company. I told him what was going on, and his boss, sent him down to check on me. He fixed it for a $20 dollar part which is still working. Now he won't allow anyone but him to work on my heat and air. They also charged me for the service call. DON'T TRUST THEM.
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Joshua Alan Lutz

2021 Review: I just moved into a 100+ year old home with a boiler and radiators. JT did an excellent job explaining the heating system to me and making sure everything was running properly. He also installed a new Nest thermostat. We're pleased with the service and will definitely use Henson Robinson again! Update 2 Years Later: Unfortunately, my old system eventually was unable to be repaired and we needed to replace the boiler. It was expensive (about 9K), but the work is beautiful, and I know that it's a high quality RELIABLE system. Very pleased with the speed and professionalism of the install, and I'm grateful for the communication along the way.
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