Angela Kinner
The guys at HRI got us all set up with our water heater in one day. Very professional and friendly.
Business ProfilePlumbers in Springfield, Illinois
HRI Plumbing
HRI Plumbing
HRI Plumbing provides plumbing service for residential and commercial customers in Springfield and across Central Illinois. Its work includes repairs, installations and maintenance.
Last Updated October 2, 2026.
Business Highlights
- HRI Plumbing is locally owned and operated.
- HRI Plumbing provides 24/7 emergency service.
- HRI Plumbing offers a 100% satisfaction guarantee.
- HRI Plumbing holds EPA, Backflow and OSHA certifications.
- HRI Plumbing's service technicians are trained and certified.
- HRI Plumbing uses factory-authorized replacement parts.
Service Area
Jacksonville, Springfield, New Berlin, Pleasant Plains, Rushville and the surrounding area.
Active Business Listing
HRI Plumbing is one of 10 plumbers ProsGrade lists in Springfield, Illinois.
Active
Public local listing
Listing details
10 services listed, including Leak detection and repair, Drain cleaning and Repiping. Open 24 hours, 7 days a week. Rated 4.6 from 152 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How HRI Plumbing compares with the other 9 plumbers on ProsGrade in Springfield, using public Google ratings and review counts.
- One of 10 Springfield plumbers on ProsGrade.
Trust Signals
Open 24 hours as listed online; call to confirm current emergency availability.
Services Covered
10 services- Leak detection and repairwall, floor and ceiling leak detection; minor fixes through full pipe replacements
- Drain cleaningfrom kitchen sinks to main sewer lines
- Repipingreplacing outdated or damaged pipes with new materials
- Water heater servicestank and tankless; installation, maintenance and repair
- Septic system servicesroutine inspections, pumping and repairs
- Sewer line servicesinspection, cleaning and repair
- Sump pump servicesinstallation, routine maintenance and repairs
- Toilet repair and installationclogs, leaks and flushing problems; water-efficient toilet installations
- Reverse osmosis systemsinstallation, repair and maintenance
- Well pump installation and repair
Reviews
What customers say
Several customers describe prompt responses or same-day service, and one customer says the team set up a water heater in a day. Another customer describes getting running water back after a well-pump failure. One customer, however, reported waiting most of the day, declining to proceed with a faucet replacement and saying the visit accomplished nothing.
Customer Reviews
Melissa McDermott
We had a sewage ejector pump crap out on us and flooded our basement. HRI responded promptly and Angel came out and did the work. We were so thankful! They saved us since we were planning on going out of town over Thanksgiving and stressed about everything. We were so pleased with the service we received. Thank you!
Tiffany Liebe
Had an amazing experience with HRI. Our well pump went out without warning and Amanda at the call center made sure we had a plumber out ASAP. John was our plumber and he was incredibly knowledgeable and kind. We had running water again in no time. Highly recommend!
Mary Brockhouse
They were able to send a service representative the same day I called to inquire about their services.
Upon arrival Chad was very professional, informative & honest.
My husband & I decided to sign for the repairs to be done the same day.
I would highly recommend HRI & Chad.
Estella Hamilton
Waited most of the day. Cleared cabinet for the plumber. He checked his computer. Told me the cost of replacing the faucet that I purchased. 675.00 for fixing a dripping faucet.
I told him to forget it I wasn’t paying that much to repair a dripping faucet.
He was very nice explains why the cost . I paid the 129.00 for the service fee . For doing absolutely nothing.
Will promise you won’t be calling you ever again. 675.00 way too much for 1hr. 1/2 to change a faucet out
Highway robbery. A bunch of scammers . I live on social security
Don’t have that kind of income to pay that prices.
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Frequently Asked Questions
Does HRI offer financing?
Financing options are available for the services it provides at customers' homes.
Can HRI complete plumbing repairs in one visit?
HRI says its service trucks carry most common parts, so many plumbing repairs are finished in one visit.
Does HRI charge a travel fee for service calls?
HRI says it does not apply a travel charge to service calls.