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Roto-Rooter
Roto-Rooter provides plumbing, drain, sewer and septic services in Staunton. It has been in the drain-cleaning business since 1935, with work including plumbing repairs, sewer-camera inspections, water jetting and septic service.
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Business Highlights
- The company is family-owned and operated.
- Its management team members are certified Master Onsite Conventional Sewage System Operators and licensed by the Virginia Department of Professional and Occupational Regulation.
- It holds a Virginia Pollution Abatement permit that allows it to process its own septage.
- It has a DEQ-approved stabilization facility and land application sites under its VPA permit.
- Its septic trucks are inspected by the Virginia State Health Department.
Service Area
Augusta, Bath, Highland, Nelson, Page, Rockbridge, Rockingham and Shenandoah counties; Harrisonburg, Lexington, Staunton and Waynesboro.
Public local listing. Roto-Rooter is one of 8 plumbers ProsGrade lists in Staunton, Virginia.
Listing details
12 services listed, including Plumbing repairs, Drain cleaning and Sewer camera inspection. Open Monday to Saturday. 694 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Roto-Rooter compares with the other 7 plumbers on ProsGrade in Staunton, using public Google ratings and review counts.
- Has more Google reviews (694) than 5 of the 7 other Staunton plumbers on ProsGrade.
Services Covered
12 services- Plumbing repairsResidential, commercial and industrial
- Drain cleaningFloor, downspout, storm and sewer drains
- Sewer camera inspectionVideo camera pipe inspection
- Water jettingHigh-pressure water jet cleaning system
- Water heaters
- Septic tank pumping and inspections
- Conventional septic inspections
- Conventional septic systems with pumps
- Grease trap pumping
- Lift station cleaning
- Sewer line cleaning
- Real estate inspections
Reviews
What customers say
Customers praise friendly crews and prompt work. One detailed account describes a toilet pulled and snaked to clear a clog, with no visible trace afterward. The same account reports that the local online septic-pumping request appeared to go through but was not received.
Customer Reviews
Nellie Snider
Had a leak or two. Called Roto- Rooter . They came out the same day. Dave was very knowledgeable and kind. The first leak , he fixed that day. The second one needed a little more attention, he put me on the schedule for the next day. When finished with the second leak. Everything looked great. I have always had great success with Roto- Rooter. I will continue to call them for my plumbing issues.
Rosaura Cruz Bermudez
The Ashley was very friendly and accommodating to our needs and schedule. The actual service call was awesome he was friendly kind understanding good listener and did his job promptly and cleanly. He even trouble shoot my second problem for a solution within the first call. Awesome experience greatly recommended Staunton office workers. Same day service was available
Samantha S.
Great customer service received from all the Roto-Rooter staff we interacted with. Chris came on Christmas Eve (same day service!) and was able to get our clog cleared. He was very nice and knowledgeable. He had to pull one of our toilets to snake and basically couldn't even tell he had once he was done! Jim came following wk to pump our septic tank and then 2 guys came after to install our riser (so never have to dig to access septic tank lid again). David came next day to camera our line to ensure didnt have any root issues. He was very helpful and knowledgeable and did great job cleaning up the 2 areas he worked in. (When they use camera - they record it and email files later). Ashley in the office was very nice and professional in my various calls with her re scheduling and to tell me they were on their way to house. I loved they didnt charge fee to use credit card for payment (also take cash and check). Plumber / technician at house calls office to get total and they run the credit card. On Christmas Eve I had put in request to schedule via the main Roto Rooter website and got auto email afterwards acknowledging then a call soon after. When I put in request for pumping of septic tank following wk on Staunton specific website it said it went thru but they never received it and I didnt get email. So make sure get acknowledging email if use online option.
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Frequently Asked Questions
Does Roto-Rooter offer emergency drain cleaning?
It offers emergency drain-cleaning services.
Does Roto-Rooter provide free plumbing estimates?
It offers free plumbing estimates.
Does Roto-Rooter email files after a camera inspection?
One customer reported that a camera inspection was recorded and files were emailed later.