Local plumbing supply counter and showroom in Waterbury, Connecticut providing parts, fittings, and select fixtures with practical guidance for identifying repairs.
Local counter team with experience matching parts and offering straightforward guidance. Convenient Waterbury, Connecticut location with weekday and Saturday hours for pickups.
Walk-in customers from Waterbury, Connecticut and surrounding towns in New Haven County.
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Counter sales for plumbing repair parts and fittings; faucets and fixtures; valves, supplies, and related accessories; basic guidance on part identification for DIY and trade customers.
Reviews often mention helpful counter staff who quickly identify parts and provide practical advice. Some customers highlight positive experiences finding exact replacements and leaving with solutions in minutes. There are also reports of incorrect parts provided on occasion and limited availability for heating system components. Overall sentiment is mixed but trends positive for knowledgeable plumbing assistance at the counter.
Was in a desperate need for a plumbing part for a shower valve that wouldn’t turn off. House is old, had no idea who the manufacturer of the faucet was. Walked in here with little hope. The guy behind the counter was friendly, looked the valve and knew instantly who made it, went and got the part I needed, gave me some advice to fix my issue and I was out of there in 5 minutes. Much better than the treatment given at other places I tried.
Great customer service. Very knowledgeable and helpful in every way. Highly recommend them for all your plumbing needs.
Second time I went to this place to pick up a nozzle and they gave me the wrong one even when I brought in the actual nozzle and cap. It’s a red cap 0.75 80H and he gave me a black cap .75 80NS. I said it wasn’t the right one and they insisted it was the correct one to use. Costed me two service calls in the past two years.
i came in shortly after they opened on a Tuesday morning. i needed a blower motor for my gas furnace. the gentleman behind the counter told me that they do not carry any parts for heat systems. despite having "heating supply" in the name of the company. give me a break.
A great source for all your plumbing and heating needs. Recently purchased a Delta kitchen faucet- exactly what I wanted and love.
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