Business ProfilePool & Hot Tub Companies in Ajax, Ontario
International Pool and Spa Ajax
International Pool and Spa Ajax
International Pool and Spa Ajax sells pools and hot tubs in Ajax. Its pool selection includes above-ground, semi-inground and fibreglass pools, while its spa range includes Coast Spas, swim spas, plug-and-play tubs and Signature Spas.
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Business Highlights
- The company describes itself as family-owned.
- The company says its staff are knowledgeable and trained.
Service Area
Ajax.
Active Business Listing
International Pool and Spa Ajax is one of 6 pool & hot tub companies ProsGrade lists in Ajax, Ontario.
Active
Public local listing
Listing details
7 services listed, including Pool installation, Pool opening and closing and Pool and hot tub replacement. Open 7 days a week. 61 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How International Pool and Spa Ajax compares with the other 5 pool & hot tub companies on ProsGrade in Ajax, using public Google ratings and review counts.
- Has more Google reviews (61) than 3 of the 5 other Ajax pool & hot tub companies on ProsGrade.
Services Covered
7 services- Pool installation
- Pool opening and closing
- Pool and hot tub replacement
- Pool and hot tub repairs
- Safety cover installation
- Weekly pool maintenance
- Commercial pool services and sales
Reviews
What customers say
Several customers praise the staff's friendliness, with one also calling them helpful. One pool owner credits the store's help with getting pool chemicals back on track; another reports waiting more than four weeks for parts described as in stock and calls the customer service terrible. A hot-tub buyer says the speakers stopped working again months after purchase, then reports a bill left after a later visit and a six-month speaker warranty that the buyer says was not disclosed upfront.
Customer Reviews
Mandy W
I did some silly things last year with my pool chemicals and this store has helped me immensely in getting my pool back on track. Even though they've seen me more than anyone else this year everyone is always extremely friendly and I've learned so much. Thank you to the staff ??
S Miller
My go-to pool store for the last couple of years. Staff are extremely friendly and helpful, and prices are totally reasonable
Emmy
Been waiting over 4 weeks now for parts that were “in stock” on site! Customer service is absolutely terrible!! Also payed an extra $37 on top of shipping cost to have it here sooner. Never again will we order from this company.
Dan Massarotto
Friendly service. Store has everything we need
Gina Szoke
Purchased a hot tub, and speakers had issues a week after we purchased. Called them, they came and said nothing is wrong. A few months after they were not working again. Finally called them again, they came while we were not home, found a bill in the door, being charged almost 300. And I'm assuming I would have to pay for the replacement parts and subsequently for the labor of replacing it. Spent 12 k on a hot tub and to the speakers died within the first 4 months....Apparently, speakers are under warranty only 6 months which was not mentioned upfront and even if the other parts are under warranty you will still be charged for the trip and depending where you are you might be charged 125 dollars only for the driver to come take a look. The hot tub was but cheap and had I known the fine print from the beginning,I would have not purchased it. I am a bit disappointed to be honest about the whole situation.
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Frequently Asked Questions
Does International Pool and Spa Ajax offer help choosing a pool or hot tub?
It offers complimentary, no-obligation matching services for pools and hot tubs, with personalized advice from an expert based on the customer's needs.
Does International Pool and Spa Ajax offer financing?
In-store financing is available.
Does weekly pool maintenance depend on location?
Weekly pool maintenance is available by location.