Into the Blue Pool and Spa

"I am writing to share my positive experience with your service. The team was professional, prompt, and thoroughly addressed my needs regarding clearing my pool from green to crystal clear. the team went above and beyond by ensuring all our questions were answered before departure. I highly appreciate this level of support and look forward to working with your team again."

My review initially was 5 stars. I dropped to 1 because I have been reaching out since February asking for them to come see about my pool liner leaking. They installed the liner 4 years ago and now for nearly 2 months Diedra has made false promises that they would come out. In the meanwhile she told me to keep filling the pool with water. My water bill had quadrupled in price 2 months in a row. It doesn’t seem like they want to honor a possible warranty after I spent thousands of dollars on this liner and install. Very disappointed in them. Initial review below We needed a pool liner replaced so we called and got a few estimates. Into the blue was not the cheapest company however I personally felt comfortable talking with Diedra.(sorry if spelt wrong). She explained that they work out of their home and gave me insight on the liner replacement process. She gave me the website and luckily I already knew which liner I wanted. A new silver liner. I paid the half up front to get the order processed and then the liner came in fairly quickly! (About 4 weeks later). Overall I was very pleased with the customer service and pricing. My only annoyance was that when the liner was installed, we had a vacuum hooked up 24 hours a day from Tuesday through Saturday. I only expected it to be running for 1/2 days from previous conversations. However they seemed busy at another job and I kinda feel that we could have saved some money on our electric bill by turning that off within a day or two….not 5??. Hopefully it helped clear up any creases. This was just an annoyance I had but it did not change my appreciation and happiness in choosing this company. They also sold me shock and chlorine tablets at a great price! I think if you call and speak with them you would be happy with their services.

We could not be more thrilled with the process and outcome working with this amazing team! Not only did they educate on every detail of this, they under-promised, and over-delivered every step of the way. There was not one hiccup or interruption or issue through the entire process, which I find to be incredibly impressive! They have transformed our yard into my dream oasis and I couldn’t thank them enough! They also are very reasonably priced and work exhaustively to make sure their customers are happy, with a wonderful attitude. The team is friendly and respectful, and I recommend them above any other pool company in the area. They are also maintaining the pool now and include such details and care, it feels like they care as much as it’s their own property. Highly recommend!! (Our Doggies are over the moon too! ????)

" These guy's are amazing!" They come every week as scheduled, so I always know when to put my tiny little ankle biter and big but sweet hiney biter up. Thank you Dedria and Daniel Newman! INTO THE BLUE WHOO HOO YOUR FOREVER CUSTOMER The STOREY'S