Business ProfilePool & Hot Tub Companies in Barrie, Ontario
Wellness Shop at Jacuzzi Barrie
Wellness Shop at Jacuzzi Barrie
Wellness Shop at Jacuzzi Barrie operates a backyard-leisure showroom in Barrie. Its hot-tub selection includes Jacuzzi®, Wellness Shop and Nordic models, and its service team visits homes to inspect, maintain and repair spas.
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Business Highlights
- Service technicians are fully trained, certified and experienced.
Service Area
Barrie, Orillia, Owen Sound, Midland and Collingwood.
Active Business Listing
Wellness Shop at Jacuzzi Barrie is one of 12 pool & hot tub companies ProsGrade lists in Barrie, Ontario.
Active
Public local listing
Listing details
9 services listed, including Hot tubs, All-season pools and Infrared saunas. Open 7 days a week. 445 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Wellness Shop at Jacuzzi Barrie compares with the other 11 pool & hot tub companies on ProsGrade in Barrie, using public Google ratings and review counts.
- Has more Google reviews (445) than 10 of the 11 other Barrie pool & hot tub companies on ProsGrade.
Services Covered
9 services- Hot tubsJacuzzi®, Wellness Shop and Nordic models
- All-season poolsJacuzzi® models
- Infrared saunasClearlight® models
- Outdoor saunasCedar construction, open bench seating, knotty or clear red cedar
- GazebosVisscher models
- Massage chairs
- Smart shades
- Cold plunge tubs
- Spa service and repairHome visits, inspections, quarterly water changes and water management
Reviews
What customers say
Customers praise the straightforward buying experience and helpful sales; one specifically says Kerry was informative and not pushy and praises the installation support. A Jacuzzi owner also praises customer service and manageable maintenance. A customer in northern Ontario says the shop was too far away to service their unit and did not reply about a pipe repair.
Customer Reviews
Sandra
We had a great experience buying our Brook hot tub by Aquasolus from The Wellness Shop. The staff were friendly, honest, and helped us find the perfect fit. The whole process was smooth and easy. We highly recommend The Wellness Shop!
Cheryl
Dealing with The Wellness Shop was a pleasure right from the start. Kerry was very informative and not pushy. We started the process in the fall of 2025 and made our purchase in Jan 2026. We were never pressured to make the purchase. Installation was amazing and the support from Kerry was great!!!! I highly recommend
NOESIS
We bought a j-19 from this company 1.5 years ago. We live in northern ontario. We got warranty but they said its too far to service it. So we need a simple pipe repair. Good luck getting a reply. When we were buying it, they sent email after email, quick replies.. eager to help. Now we need parts. Good luck getting a reply. "The email you sent through yahoo with pictures we didn't get." So sent again, from another email. No reply. Now just completely ghosted.
Chauna Rowland
Coming up on 5 years of owning our Jacuzzi and we still absolutely love it. The quality, comfort, and reliability have been fantastic. Customer service has always been top notch whenever we’ve needed anything, and maintenance has been very manageable. It’s easily one of the best investments we’ve made for our home. Highly recommend! :)
Jill Duggan-James
Excellent experience with Fix my Tub. I didn’t have to wait weeks for my service call. They quickly diagnosed the problem with my hot tub and offered a few different options to suit my budget. They explained what was going on with the tub and showed me some trouble shooting options that I could do to keep my 17yr old tub running until the new pump arrives. Guys were very knowledgeable about hot tubs and seemed very honest. Any future hot tubs issues I have, they’ll be the guys I call on!
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Frequently Asked Questions
Does Wellness Shop offer emergency spa repairs?
Emergency repairs are included among its service solutions.
Can customers buy hot-tub chemicals or get water testing at the Barrie showroom?
No. The showroom does not offer in-store chemical purchases or water testing.
Is financing available for hot tubs?
Financing through FinanceIt is available for hot-tub purchases.
Which Jacuzzi® hot tubs work with SmartTub®?
SmartTub® requires a hardware upgrade and is compatible with 2016 or newer Jacuzzi® hot-tub models.
Does SmartTub® have recurring fees?
The cellular data connection has an annual fee; wireless sensors also have an enhanced-monitoring fee.