Shoemaker Pool Service Inc supports Birmingham, Alabama-area homeowners with pool and spa projects, renovations, hot tub sales, and equipment replacement. The showroom provides products and advice on care and operation.
Customers highlight clear communication, helpful guidance when selecting hot tubs, responsive scheduling for repairs, and work completed to spec. Pricing is described as in line with other quotes, and follow-up visits are noted to ensure installs meet standards Local experience that helps homeowners across Birmingham, Alabama compare a more region-aware provider.
Birmingham, Alabama and nearby communities in the greater metro area.
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Services include pool and spa construction, pool renovations and resurfacing, hot tub and spa sales, equipment diagnosis and replacement (pumps, control boards, salt cells), water care products, and delivery/setup coordination.
Recent reviews note quick turnaround on equipment issues, including same-day pump replacement and follow-up to refine the install. Shoppers mention a no-pressure, consultative approach when choosing hot tubs and clear explanations of operation and care. Several comments cite good communication and coordination of delivery and setup. Pricing is often described as consistent with other estimates.
I recently bought my new 7’ x 7’ hot tub from Troy at Shoemaker Pools. I could not be more pleased with the spa and the excellent service provided by this company! Troy treats you like a friend, and he makes it a wonderful experience. He explains everything and makes sure that you understand the care and the operation of the spa.He puts no pressure on you, and you really feel like you have a friend in Troy.I would certainly recommend Shoemacher Pools for all your swimming, spa, and gaming needs!!
Fantastic service - my pump stopped working Friday morning and they had it replaced by that afternoon - and they came back on Monday to tidy up the install to their specs. I researched the price and it was in line for the parts and labor with quotes from other companies. Great job!
We went to purchase a new hot tub. Not knowing what we needed, we went to Shoemaker based on reputation. The young man we worked with, Troy Bearden, was outstanding! He guided us through the process, ask about our needs and wants, and worked with us to pick the right HT for us. He was never pushy or aggressive. He took a real consultative approach. After we made our decision, Troy organized all the set up and delivery! It went smoothly and we were in the Hot Tub in no time. I would really recommend going to Shoemaker and Troy especially!!! Couldn’t ask for a better experience!
Had an issue with the cell and board. Shoemaker pools was the only pool company that returned my call and willing to help. Justin and Josh came and were great. Landon submitted the paperwork to get my cell and board warrantied.
From start to finish, this group is the best! I am not from the area, but I needed to get a pool table for a clubhouse my company was building in Tuscaloosa. I submitted the online contact form, and in less than an hour, Troy reached out to help. I already knew what I wanted, so Troy wasted no time getting me a price and placing my order. The pool table was supposed to be a 3-6 week turnaround, but they had it ready in one week! I was not ready to receive it that quickly, so they held it for me, at no charge. When we were ready for install, they were in constant communication. (Troy even reached out when he was out of the office to make sure everything went smoothly.) Stan called the night prior to confirm, showed up on time and installed a beautiful pool table for us. He and his helper were very polite, neat and quick. Highly recommend this company!
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