Swim Spa Factory 2

We purchased our swim spa in April 2022 and are so very happy with our purchase. The business treated us like family and even took us on a tour of the facility and showed us the workmanship that goes into each and every swim spa built. I love my swim spa and love the fact I can swim in it all year around??

I picked up a large size Hot Tub with a lounger! What a great local company. Natalie was very professional and answered all my questions and listened to all of my concerns. Also Robert was on site as well and also was very knowledgeable. My purchase being about 5 yrs old. All still works Great!! Needed some advice on a new Hot Tub Cover, and Natalie steered me in the right direction. Great staff and just a good all around experience!!! Will be seeing them when it is time for an upgrade for sure!! Just want to say , that I was just there last week for the new cover info.

We were referred by a friend to Swim Spa Factory and had a great experience ourselves with the 5-person hot tub we purchased from them. From purchase to installation and servicing questions, Natalie and Robert have been very helpful and thoughtful. We chose them instead of other shops in the area because Natalie was very consultative from the start, not pushing for a sale but helping us make the right decisions for our needs. Talk to them if you're considering to buy a hot tub!

We absolutely LOVE our 16’ x 8’ swim/spa from Loki Swim Spa. They assisted us in having it shipped from Florida to the Bahamas. The LED lights are beautiful. The swim jets are a blast. Natalie the owner is awesome. Our guests love it as well. This product and this company get our unqualified recommendation.

Swim Spa Factory 2 is a great swim spa builder with great pricing. We bought the new 24 foot model in June 2023. The service was great with Randy and the operation manager. Building the spa was quick and it was delivered to me within 3 weeks. I also purchased the Clearwater Water Mineral Pure Copper Ionizer with the pool for an additional price. The model that was sold to me was the Spa R1. The product is great once I got the correct size for my pool. Ryan who is the owner of the copper ion system worked with me for over a month to get the Spa r1 to work, but we found out the model could not get the copper ions to activate. Eventually, he delivered a larger model to Swim Spa Factory 2 for me to pick up. The current model I have is the RC50. It works great and now I hardly have to adjust or add chemicals. The only thing I did not like was that I had to pick it up from the factory and hook it up myself. Swim Spa Factory 2 service tech was not well versed on the system and I was told that I knew more about it and would have better luck hooking it up. It took me a few hours but once it was running I have had no issues with it. The only current issue I have now is one of my filter compartments is leaking. I have not been successful to get the service tech out to fix it. He told me it was probably due to the fiber glass flexing on delivery because it is so large. Other than that we are very happy with the product.