Anthony & Sylvan Pools

I do not recommend Anthony & Sylvan. The pictures speak for themselves on my plaster work. They 100% subed out the work on my pool. Anthony and Sylvan showed up to quote the job, and the next time we saw anyone from the company was 6 weeks after the job was already complete. No oversight.

Outstanding customer service and technical support by the Jessup service team! As a long-time Anthony and Sylvan pool owner, their Jessup service department is the first place I call when I have questions or need reliable service and warranty support for our 18,000 gallon in-ground swimming pool. Although I'm a pretty good "pool boy" in my household, I needed some expert guidance from a real person - not a chat bot. Anthony and Sylvan service advisor Matt Hughes patiently explained how to use "service mode" to lower the water level in our spa, and then how to return the system to auto mode. Kudos to Matt for his superior knowledge and patient customer service skills! Much thanks also to service department scheduler Allie Moser for calling me back after I left a voicemail message (not the usual outcome in today's world) and facilitating my connection to Matt. Thanks again!

Wow! What an incredible experience and journey we took with A/S for our backyard oasis. It all started with a beautifully designed pool, patio, and outdoor spaces with Brian A. Then the entire "in-house" team at A/S and their responsive ability to schedule everything as if they were a Navy Seal Team!!!! Then we get introduced to Phillip LaClair and man, what an absolute joy to work with. His attention to details and "knack' for every single operational process made every visit something to look forward to because you knew progress was happening--and getting done the right way. So many great people along the way from the digging, re-bar, gunite team was incredible, plumbing and electric guys were top notch, gas meter folks!!!, etc --the patio team was excellent, and the team that finished the plaster were genuinely as excited as we were to finally get it all done!!! Heck, even the 2 guys that delived to water were excited for us!!! Due to colder than expected weather late Fall, we wern't able to get the plaster done until last week. Totally worth the wait!!! Phillip was able to keep his routine buttoned up and checked on us (and the pool shell) all winter long. Pool School was a ton of information but Phillip made it simple for us and we are now seeing all the beauty in owning a pool and enjoying our Oasis! Even though we can't jump in--yet-- it is simply awesome to look at it and relax!! Again, thanks to all the folks behind the scenes that made it all possible--and you are in great hands with Phillip LaClair!!