The Pool Guy is a Corona, California-based pool service company focused on routine care and common equipment repairs. Customers cite responsiveness and steady scheduling, with particular experience on filters and pumps.
Local presence in Corona, California, weekday availability, and experience handling common pool equipment issues like filters and pumps. Customers note responsive communication and steady scheduling.
Primary service in Corona, California and surrounding communities. Call to confirm coverage for your neighborhood.
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Weekly pool service, equipment repairs and replacements, filter service, pump replacement, and green pool cleanup.
Reviews frequently highlight responsive communication, reliable scheduling, and effective equipment repairs such as filters and pumps. Some long-term customers report consistent service over many years. A smaller number of reviews mention rushed weekly visits and unclear expectations about tasks like vacuuming. Overall ratings indicate many positive experiences with occasional concerns about thoroughness.
For their full-service "weekly maintenance", you would expect most of (if not all applicable) steps listed on their website to be fulfilled for the cleaning part - but NO, they won't vacuum your pool unless you asked explicitly and sometimes they don't do it even you asked. They showed up and wrapped up service in spaceship speed within 2-5 minutes, in-and-outs.And with less than 10 weeks in using their service (inherited from previous owner), more than 5 or 6 different tech persons were sent.Poor consistency and communication.
Very happy with their service. We've been using them for 6 months now. Our pool always looks great
Excellent work. Jake and Bob do the work really fast and they are priced very well. They worked on my Spa/Jacuzzi twice. The first time they replaced my oversized filter system with a regular cartridge filter system. The filter worked so well, I noticed my spa was a lot cleaner and it did it much faster than the old system. On the second visit they changed my pump because it died. Again, they did a great job. they gave me a good price and got the work done really fast. I highly recommend them any day!!Update: 6 yrs later. Still excellent service and fair pricing. Before contacting Jake, I called another store to try to get a pump for me and the price was ridiculous, pretty much a joke. Jake was able to fix my pump correctly and made sure that everything worked. He is super technical but I noticed that he takes pride in his work. Super rare for contractors in Corona. Again, I highly recommend this company.
We moved to Corona CA in Dec 2017 and one of my friends recommended this company and I have nothing but positive things to say about these guys. Bob and his staff provides world class customer service levels and always have been very responsive to my calls. Mark the pool technician is one of the best in the business with great attitude and always with a smile on his face does a outstanding job. They have never missed an appointment! And if you need to buy any pool equipment you can't find more honest people than these guys.
I have used this pool service for almost 8 years now and I have never had a problem. Bob and his staff have always been very courteous and professional. They have never missed an appointment in 8 years! And they have always kept our equipment in top condition after installing it new within weeks of the purchase of our previously bank-owned home (pool was a green swamp and original equipment was utterly destroyed) in Corona. Jake is a competent business manager and all of the cleaning staff have been diligent, timely and patient with our special issues (small barking dogs, pool fence, fenced yard/occasional locked gate). I couldn't recommend The Pool Guy any more highly.
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