Business ProfilePool & Hot Tub Companies in Guelph, Ontario
Westmount Pool And Spa
Westmount Pool And Spa
Westmount Pool & Spa provides pool and hot tub services in Guelph and Fergus. The family-run business has more than 35 years of experience and locations in both places.
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Business Highlights
- Westmount Pool & Spa is family-run and has more than 35 years of experience.
- Customers who purchase products receive two complimentary water tests per month.
Service Area
Guelph, Fergus and surrounding communities.
Active Business Listing
Westmount Pool And Spa is one of 8 pool & hot tub companies ProsGrade lists in Guelph, Ontario.
Active
Public local listing
Listing details
10 services listed, including Pool liner installations and repairs, Safety cover installations and Water analysis. Open Monday to Saturday. 45 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Westmount Pool And Spa compares with the other 7 pool & hot tub companies on ProsGrade in Guelph, using public Google ratings and review counts.
- Has more Google reviews (45) than 4 of the 7 other Guelph pool & hot tub companies on ProsGrade.
Services Covered
10 services- Pool liner installations and repairsIn-ground and on-ground pools.
- Safety cover installationsWinter pool protection and debris filtering.
- Water analysisIn-store; pH, alkalinity and chlorine, with optional phosphate, copper and hardness tests.
- Pool equipment sales and repairsPumps, heaters and filters.
- Pool chemicalsAqua maintenance chemicals.
- Hot tub chemicalsMaintenance chemicals, chlorine, bromine and spa water enhancers/additives.
- Robotic pool cleanersHayward E-Vac Pro, Madimack Cordless Cleaner, Polaris P945 and Telsa 02.
- Hot tubsSaratoga spas; Special Edition and Hydrotherapy lines.
- Used and reconditioned equipmentAt the Fergus location: used pool equipment and reconditioned pumps, including spa pumps.
- Liquid chlorineBulk sales.
Reviews
What customers say
Customers praise helpful staff and excellent service; one customer says a pine cone stuck in a line was removed quickly. A customer whose liner was replaced found the process efficient and faster than expected, while a separate customer reported waiting five days without a response about a needed part.
Customer Reviews
Ashley Jinks
So clean and we'll organized. Staff are kind, polite, knowledgeable and extremely helpful.
Fay Barefoot
I had a pine cone stuck in the line Called the store and was quickly removed!
Michelle Ouellette
We have been a long time customer and have always been extremely satisfied with their excellent service. Thanks to all the staff at Westmount pools!
irene piero
It’s been five days, and I’m still waiting for a response about the part I need. They made it sound so complicated to find the correct part that they couldn't do it the same day, but when I looked it up online, there was only one option—and it took me less than a minute to find it.
I ended up ordering the part from another source two days ago, and I still haven’t heard anything from them. There were four people in the store plus a technician, so the lack of communication is frustrating.
If you just need supplies, they might be okay. But if you want them to actually get things done, I’d recommend going elsewhere. Honestly, they seem way too lazy for me.
Terry Arsenault
Westmount Pool and Spas has been a pleasure to deal with. We have been using them to help us keep our pool maintained and they have been so easy to work with. We just had our liner replaced by Shawn and his team and he was so efficient and very knowledgeable and helpful. Our new liner looks beautiful and was a much easier, and faster, process than I thought it would be. The in store team is always lovely and very informative and helpful. I highly recommend Westmount for all your pool and spa needs!! Definitely 5-star service!
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Frequently Asked Questions
What should customers bring for Westmount Pool & Spa’s water analysis?
A sample of at least 250 mL of pool or spa water and the pool or spa’s volume in litres are required.
Does Westmount Pool & Spa service above-ground pool liners or sell liners without installation?
No. It does not provide liner service for above-ground pools and will not sell a liner without installation.