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National Pool & Sauna Co. (California Spas & Leisure)
National Pool & Sauna Co. (California Spas & Leisure)
National Pool & Sauna Co. (California Spas & Leisure) is a Kitchener home-and-leisure retailer offering pools, hot tubs, swim spas and saunas. It provides installation and construction services for residential and commercial leisure projects. Its pool offerings include Nudura ICF in-ground pools, and it carries custom-cut Finnleo saunas.
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Business Highlights
- Its team says it has worked in the industry since the late 1990s.
- The company describes itself as one of Canada's largest custom-cut Finnleo sauna dealers.
- It says its projects are managed in-house.
- It says it has more than 20 years of commercial sauna installation and support experience.
Service Area
Waterloo, Kitchener and Cambridge, plus surrounding areas and counties; commercial and residential construction projects nationwide.
Active Business Listing
National Pool & Sauna Co. (California Spas & Leisure) is one of 12 pool & hot tub companies ProsGrade lists in Kitchener, Ontario.
Active
Public local listing
Listing details
10 services listed, including Swimming pools, Hot tubs and Swim spas. Open 7 days a week. 44 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How National Pool & Sauna Co. (California Spas & Leisure) compares with the other 11 pool & hot tub companies on ProsGrade in Kitchener, using public Google ratings and review counts.
- Ranks in the top half of the 12 Kitchener pool & hot tub companies on ProsGrade by Google rating and review volume.
Services Covered
10 services- Swimming poolsNudura ICF in-ground pools.
- Hot tubsIn-ground and portable.
- Swim spasPortable and ICF.
- Pool maintenance and serviceWater testing, equipment repairs, seasonal openings and closings, and deep cleaning.
- Hot tub and swim spa carePump supplies and rebuilds, leak repair, water care, electronic system troubleshooting, and part replacement.
- SaunasTraditional, infrared, custom-cut and outdoor; Nordic white spruce, Western red cedar and Canadian hemlock.
- Sauna serviceMaintenance, deep cleaning, heater checks, repairs and general upkeep.
- Commercial steam systemsAmerec steam products, including K2 touchscreen controls.
- Construction servicesCommercial and residential leisure-project installation.
- Structures and gazebosSummerwood pool houses and gazebos; Toja Grid pergolas.
Reviews
What customers say
Customers mention helpful product guidance and answers during the selection process. One customer praises a sauna delivery crew's professional, quick installation, while another credits the team with helpful after-sale support for a year-round swim spa. One customer reports waiting four to five months for a promised no-charge accessory after a sauna installation delay.
Customer Reviews
S Schlotzhauer
Anybody else had the over promise under deliver service from this company. Waiting for an accessory they promised at no charge due to a sauna install delay. It’s been 4-5 months and nothing! Robert talks the talk but does not deliver or follow thru on his promises. Hopefully it gets resolved soon!
Olivia Amaro
The Cal Sauna Solara 2-2 is a very high quality and relaxing sauna! The employees who delivered the sauna were very professional and quick to complete the installation. Thank you Robert Sampson (President) for providing such a wonderful prize to FM 98.5 CKWR!
Percy Korsah
Robert and his team were extremely helpful in the whole process from decision making, through planning and setup. Being a previous inground pool owner, i was suprised to need soo much after sale support but again, Robert was super helpful and I am enjoying my year round swim spa. I defnitely recomend California Spas & Leisure for all your Swim Spa needs.
Gary Smith
We were shopping around for a sauna and were frustrated by all the claims of infrared vs traditional. Robert answered all of our questions and as a result we decided to go with a traditional Finnleo Hallmark 57 which we absolutely love!!! Robert and his team were very professional and great to deal with throughout. Highly recommended!
Terri Hall
What a gem of a business! Rob is knowledgeable about his products, but not pushy (hate salespeople like that). This is our first hot tub and we had a lot of questions - Rob answered ALL of them with ease! If you are in the market for a hot tub this is THE place to purchase. From purchase to delivery California Spas came through with all their promises!
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Frequently Asked Questions
Does National Pool & Sauna supply parts for other spa brands?
It supplies chemicals, filters, parts and accessories for all makes and brands. Some items may need to be ordered if they are not in stock.
Does National Pool & Sauna deliver for other retailers?
Its retail store does not deliver for other companies.
How does National Pool & Sauna plan construction projects?
It provides project drawings and specifications for customer sign-off before work begins.
Does National Pool & Sauna offer project financing?
A full project can be combined under a single contract price, and financing is offered for the entire project.