Premier Pools & Spas

Premier Pools and Spas did an outstanding job executing the planning and construction of our pool. We initially searched the local area and got 4 separate quotes from different companies. We ended utilizing Premier based on the outstanding customer service/support provided by Tommy Bowers (our sales rep). He also did a great job designing our vision of the pool in pool studio (3D pool modeling software). Communications were really good through the project. A Project Manager (Adam) was assigned as the project commenced. We stayed in comms with him almost daily to deconflict things going on and get updates. He was also very responsive. A group text was established/maintained with the entire team through the project for updated status items. Billy (the GM) also made some spot check visits to check in and see if any support was needed. He was also very supportive. I can’t say enough about how great the team was. I would highly recommend Premier to anyone in the area looking to install a new pool. We are very happy with our finished project (it looks amazing).

Was delighted to finally find a Knoxville pool company that could build my cocktail pool . I had several come quote, never to even return my calls or quotes. Nate and his crew sold me on my first office meeting. From the AI generated photos to the break down of stages to complete this pool ! This will have been my third pool build in my lifetime There was never a lapse from start to finish approximately two and half months till completion. They were diligent about keeping my property tidy as much as could be expected. I highly recommend this pool firm , they do as they say and accommodate your needs and questions , price was reasonable. Very happy with my retirement cocktail pool !

Premier pools and spas did an excellent job transforming out backyard. Tommy was listening to our design wishes and was able to bring our vision to the plan. Caleb the superintendent was very involved during the whole process and responded to issues immediately. Which several utility lines on two sides of the pool, this was a challenging project and we are glad that we chose Premier Pool and Spas in west Knox. Great communication, great attention to details, very responsive, and a high quality end product.

Working with Billy (Premier) has been a great experience. The moment I first contacted Billy, he was very responsive to all of my questions and concerns. He was quick to give me a quote (which I thought was very fair) and very quick to get started once the contract was signed. I was given a timeline of events and was kept informed during the entire process. The folks who worked on our pool did a fantastic job and have exceeded our expectations. The crew did a great job cleaning up after they were finished. The finished product looks absolutely amazing...!!! Overall, we are extremely satisfied. The pool looks GREAT...!!!