Business ProfilePool & Hot Tub Companies in Lansing, Michigan
Aquarius Pools by Theresa LLC
Aquarius Pools by Theresa LLC
Aquarius Pools by Theresa LLC has served Lansing and surrounding communities for more than 25 years. It designs and builds above-ground and inground pools and hot tubs, and handles weekly pool care, seasonal openings and closings, liner replacement and equipment repairs.
Featured Pool & Hot Tub Companies in Your Area
Compare a few featured businesses in this area.
Business Highlights
- It is locally owned and operated.
- It offers a 100% satisfaction guarantee.
Service Area
Lansing and surrounding communities across mid-Michigan.
Active Business Listing
Aquarius Pools by Theresa LLC is one of 8 pool & hot tub companies ProsGrade lists in Lansing, Michigan.
Active
Public local listing
Listing details
4 services listed, including Pool design and build, Pool maintenance and Pool repairs. Open Monday to Saturday. 88 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Aquarius Pools by Theresa LLC compares with the other 7 pool & hot tub companies on ProsGrade in Lansing, using public Google ratings and review counts.
- One of 8 Lansing pool & hot tub companies on ProsGrade.
Services Covered
4 services- Pool design and buildAbove-ground and inground pools; hot tubs and spas; custom sizing
- Pool maintenanceWeekly water chemistry and cleaning; liner care and inspection; seasonal openings and closings
- Pool repairsAbove-ground and inground liner replacement; pump, filter and heater repair; equipment diagnostics
- Pool suppliesChemicals and water testing kits; covers, pumps, filters and heaters; cleaners and maintenance tools
Reviews
What customers say
Several customers describe communication problems; one also reports a missed seasonal opening appointment, while another says the crew left the pool area messy. One customer praised a timely heater-and-pump installation and Mike's knowledge and efficiency. One customer says problems after a liner replacement—including white piping around the liner's top that kept falling—remained unresolved despite an apology from the owner.
Customer Reviews
Anonymous
Cannot emphasize enough the poor communication and unprofessionalism this company demonstrates. Impossible to get ahold of, inconsistent pricing, they show up when they feel like it, and left my yard and pool area a mess. Gave them grace the first time but it seems that's their business model.
Audree Baxter
They installed a new pool heater and pump. The service was timely and professionally completed. Mike in particular was very knowledgeable and efficient. Would highly recommend.
Sean Rasmussen
I hired this company to open my pool for the season, but unfortunately the experience was very disappointing. They failed to show up for the scheduled service and never contacted me to explain the delay or reschedule. I had to spend time trying to track down information with little communication from their team. Reliability and communication are important when scheduling seasonal pool services, and both were lacking in this case. Based on my experience, I cannot recommend this company. I hope they improve their customer service and follow-through in the future.
Mohammed Alghurabi
Theresa is exceptionally helpful and highly knowledgeable. Her pricing is highly competitive, and she provides an exceptional service for pool and hot tub maintenance. She goes above and beyond to assist you and create a comfortable atmosphere, akin to a family-owned establishment. I genuinely appreciate her services and highly recommend her business for its exceptional location and quality work.
Leocadia Geer-Michalski
PLEASE READ......I would give a zero. This company is not recommended. We had them replace our pool liner 2+ yrs ago...it has been a disaster. Communication was sketchy rude & belligerent. The workers used our pool tools & did not bring their own(until I stopped them). We were given a quote which changed to the uninformed sum of an extra $1000. for the contractor. Then a confusion about the payment sent the head contractor to our door with an accusatory tirade of cussing & name calling of us that left us in shock. Also the white piping safeguard around the top of liner has been falling down more every year. The owner Theresa apologized & said it would be taken care of including the new wrecked specialty pool brush & some others items. Nothing has ever been resolved. We invested over $4000.00 in this repair. $4000.00. BUYER BEWARE!!
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
Does Aquarius Pools by Theresa LLC offer on-site estimates?
It offers free on-site estimates.