Business ProfilePool & Hot Tub Companies in Lawrenceville, Georgia
911 Pool Services
911 Pool Services
911 Pool Services provides residential and commercial in-ground pool care in Forsyth and Gwinnett counties and surrounding areas. It was established in 2009.
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Business Highlights
- Family-owned and operated.
- Women-owned.
- Latino-owned.
- Its technicians are Certified Pool Operators.
- Its technicians are certified to work with Rheem/Raypak, Hayward and Jandy heaters.
- 12-month warranty on parts.
- Free consultations.
Service Area
Forsyth County, Gwinnett County, and surrounding areas, including Buford, Sugar Hill, Flowery Branch and Woodbridge.
Active Business Listing
911 Pool Services is one of 11 pool & hot tub companies ProsGrade lists in Lawrenceville, Georgia.
Active
Public local listing
Listing details
12 services listed, including Residential pool cleaning, Residential pool maintenance and Residential pool repair. Open weekdays, closed on weekends. 115 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How 911 Pool Services compares with the other 10 pool & hot tub companies on ProsGrade in Lawrenceville, using public Google ratings and review counts.
- Ranks in the top half of the 11 Lawrenceville pool & hot tub companies on ProsGrade by Google rating and review volume.
- Has more Google reviews (115) than 8 of the 10 other Lawrenceville pool & hot tub companies on ProsGrade.
Services Covered
12 services- Residential pool cleaningSkimming, vacuuming and brushing pool sides and tiles
- Residential pool maintenanceFilter and basket cleaning, chemical monitoring and pump maintenance
- Residential pool repairFilter replacements, pump and motor repairs, and heater repairs
- Residential pool automationPump, heater and light controls; remote options, actuators, relays, robotic skimmers and chemical dosing
- Residential pool openings and closingsCover handling, chemical treatment, water-level changes and plumbing winterization
- Residential pool renovationsResurfacing, plastering, lighting enhancements and decorative features
- Commercial pool cleaningRegular cleaning schedules, inspections and health-and-safety compliance
- Commercial pool maintenanceRoutine inspections, chemical balancing and equipment servicing
- Commercial pool repairLeak detection, pump repairs, heater and filter replacements
- Commercial pool automation
- Saltwater systemsInstallation, repair and maintenance
- Pool inspections
Reviews
What customers say
Several positive reviewers praise the pool care; one long-term customer describes weekly maintenance for over five years, including resurfacing, a heat pump, pump-motor replacement and changing sand in the filter. Critical accounts raise serious concerns: one customer reports unauthorized repairs, charges far above approved amounts and a heater that would not work; another says the pool was four feet low and uncared for weeks without notice.
Customer Reviews
Susan Taba
I found this company after a deep dive search and reading many many different company reviews. I was completely dissatisfied with prior company (being a new pool owner) but now I knew the right questions to ask and what expectations were realistic. 911 Pool Service has completely exceeded my expectations and I am so happy! My pool servicer is Leo and he is wonderful. I cannot tell you how pleased I am with my services! I cannot say enough positive things! Thank you very much for great service!
Scott Weaver
Great job installing my pool cover in 2025. Thought I had found my pool company. Hired them to open my pool for 2026 and was disappointed. Unauthorized repairs were done and now my pool heater won’t work. Billings far exceeded approved amounts. They actually charged me for a visit to come pick up the tools they had left behind. Unbelievable
Eric Speeth
Terrible service and communication. Had them for over a year. Was fine at first, but trailed off quickly. Pool was 4 feet low and they never notified me and didn’t care for the pool for weeks and I had to have someone come by and check on it to tell me. So many other things went wrong, but in sum do NOT use this company.
jane gutschenritter
We 100% recommend 911 Pool Services for pool needs, large and small. We have used them for weekly maintenance for over five years. Over those years, they have resurfaced our pool, installed a heat pump, replaced the pump motor, changed sand in the filter--all at fair prices. Their guys are pleasant and competent. Marcelo and his office staff are always very responsive to requests. Plus, our pool always looks great!
Dori Bellina
The best referral my husband and I have ever received was for 911 Pools service. They do an excellent job maintaining our pool not only during the summer but also throughout the winter season, helping to protect our pool cover. They always arrive when they say they will, and their expertise ensures that our pool is well maintained. Every time we go for a swim, we can trust that it has been properly cared for.
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Frequently Asked Questions
How soon does 911 Pool Services provide estimates?
Estimates are provided by the next business day.
Can 911 Pool Services inspect a pool before a home purchase or sale?
Yes. It offers inspections for new home buyers, sellers and others assessing the pool and its equipment.