Business ProfilePool & Hot Tub Companies in Madison, Wisconsin
Capitol Pools, LLC
Capitol Pools, LLC
Capitol Pools, LLC is a pool construction and service company serving the Madison area. In business since 1989, it also distributes do-it-yourself pool kits from San Juan Pools.
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Business Highlights
- Tim became the sole owner in 2002.
- Curt is the construction manager and has 15 years of pool-construction experience.
- It has been a member of the Association of Pool and Spa Professionals since 1993.
- It is a member of the Wisconsin Builders Association and Madison Area Builders Association.
- It is an authorized service center for most major brands of inground pool equipment.
- It warrants its installation workmanship for one year from installation.
Service Area
Madison and communities within 50 miles; new installations may be farther.
Active Business Listing
Capitol Pools, LLC is one of 8 pool & hot tub companies ProsGrade lists in Madison, Wisconsin.
Active
Public local listing
Listing details
7 services listed, including Inground pool construction, Fiberglass pool installation and Pool and spa repair and maintenance. Open weekdays, closed on weekends. 6 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Capitol Pools, LLC compares with the other 7 pool & hot tub companies on ProsGrade in Madison, using public Google ratings and review counts.
- One of 8 Madison pool & hot tub companies on ProsGrade.
Services Covered
7 services- Inground pool constructionIndoor pools, exercise/therapy pools, pool/spa combinations and built-in hot tubs
- Fiberglass pool installation
- Pool and spa repair and maintenance
- Pool openingsBasic, deluxe and ultimate options
- Pool closingsBasic, deluxe and premium options
- Equipment service callsPumps, filters, heaters, automation, lights, chlorine generators, cleaners and vinyl liners
- San Juan do-it-yourself pool kits
Reviews
What customers say
Several customers praise communication around pool planning and installation. One customer says phone and email inquiries about a pool went unanswered for about six weeks.
Customer Reviews
Steve LeRoy
Tim, Curt, and Shane are AWESOME! Nobody really has the exact idea (in detail) in their head of a pool, but Tim & team helped to guide us to the perfect backyard paradise. The whole experience was great; they communicated very well, showed up early everyday, and help to manage expectations. We would 100% do it again with Capitol Pools, they rock! Our experience was a 10.
Steve & Denise
Kevin Rak
My wife and I had a great experience with Tim Andrews, Kurt, Shane and the entire Capitol Pools team. Before installation, Tim discussed options, answered all questions and provided us with timelines and updates. The pool was installed in the summer of 2021, Kurt and Shane paid close attention to all details, with no glitches or delays. As first time pool owners, we had (and have) plenty of questions, but Tim has provided excellent follow-up, quickly responding to our questions, and providing great service.
Very, very pleased.
jeremy garrett
These guys are amazing, and have consistently gone above and beyond expectations. We’ve been extremely happy with the pool and the service they provide, even when it’s a dumb “new pool owner” question. Would highly recommend. The negative review is literally a “Karen”who must’ve called the wrong number or something.
Karyn Schneider
I have tried to just get a return phone call to inquire about a pool, for about 6 weeks. Tried phone and email and even talked to a regional rep, still have not gotten any response whatsoever.
Good luck if you want to use them. I didn't have any. Totally disappointed.
Bob Ortega
My wife and I have had a great experience with Capitol Pools. They took us through the design, build and low maintenance training experience. We couldn't be happier. Owner Tim Andrews is hands-on and strives for perfection. We can certainly count on his complete professionalism.
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Frequently Asked Questions
How does Capitol Pools handle warranties on purchased items?
The company says purchasers must rely on the manufacturer’s warranty for product defects and workmanship. It also says it assists with claims and provides warranty service under that coverage.
Can pool chemicals purchased from Capitol Pools be returned?
No. Sales of pool and spa chemicals are final and cannot be returned.
When does Capitol Pools confirm a service day?
It confirms the service day on Friday or Saturday of the week before the selected service week.