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Business ProfilePool & Hot Tub Companies in Manchester, New Hampshire

Empire Pools & Hot Tubs

Listed in Manchester 63 reviews(603) 225-4592

Empire Pools & Hot Tubs

Empire Pools & Hot Tubs is a pool and hot tub business based in Concord, New Hampshire. Customer accounts describe store purchases and service visits involving pool and spa equipment.

Last Updated October 8, 2026.

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Service Area

Based in Concord.

Active Business Listing

Empire Pools & Hot Tubs is one of 12 pool & hot tub companies ProsGrade lists in Manchester, New Hampshire.

Active
Public local listing
Listing details

5 services listed, including Water testing and pool-balance advice, Pool openings and hookup and Pool replacement. Open Monday to Saturday. 63 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Empire Pools & Hot Tubs compares with the other 11 pool & hot tub companies on ProsGrade in Manchester, using public Google ratings and review counts.

  • Has more Google reviews (63) than 8 of the 11 other Manchester pool & hot tub companies on ProsGrade.

Services Covered

5 services
  • Water testing and pool-balance adviceA customer describes water-testing services and advice on balancing a pool in spring.
  • Pool openings and hookupCustomers mention a seasonal pool opening and help hooking up a new pool.
  • Pool replacementOne family says the business replaced its old pool with a new one.
  • Pool filter replacementA customer says the business replaced an old pool filter.
  • Spa repairCustomers describe spa repairs, including a hot tub temperature issue that was repaired after a crew visit.

Reviews

What customers say

Customers praise the helpful staff and pool-care advice; one customer also says a needed spa heating element was in stock. A family reports that its pool and hot tub installations were on time and that the business later sent a crew to repair a temperature issue.

Customer Reviews

David Hedge

I buy all of my chemicals at Empire and test my water FOR FREE often (I don’t trust myself).

Anthony Watson

Amazing store. smells nice, has nice and helpful staff as well as having everything we needed.

Anna Weaver

Tony and his staff have been amazing about teaching me the best ways to get my pool balanced in the spring and keep it running perfectly through the summer. They always provide me with great advice and excellent service. Good selection of products at appropriate prices. I very much appreciate their water testing services and the staff is always super friendly. Great crew and a great business all around! Highly recommend!
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Dawn Curtis

Just had another pool opening from a wonderful team who delivers great service! Thank you Dan for taking care of everything our family pool needs we appreciate you and your team!

A Google User

Outstanding responsiveness, knowledge, and workmanship on the repair of my spa in the middle of Feb.( a mini crisis for me!)

David Nelson

I needed a heating element for my spa on a Saturday. Made 21 calls with no luck at all. It’s November so things freeze and a small problem can become a bigger one if not fixed. Then I reached Nicole at Empire pools in Manchester NH. She knew exactly what I needed and had the part in stock! Only $65! Fixed the issue same day! Don’t waste time just call Nicole and get the service you deserve!
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Justin Sousa

These people are the best. Just had them replace our old pool filter. Price was fair, install was top notch and professional. Final invoice had all the parts itemized and costs associated. This is way better than the other guys charging crazy flat rates for service with exurbanite "dispatch" or "service call" fees. The level of customer service, fair and honest prices shines with this company. Highly recommend!!!
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Kelley Platt

Incredible service, I called to have someone come hook up my new pool, they were there with in a couple days during the busiest season!! Extremely friendly and affordable. I will definitely be doing all my business there from now on! Thank you Amanda and crew!
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Nick Griffin

Jeff and Tony run tight ship over there. They know everything there is to know about pools and spas. They are well stocked, provide world class customer service, and they are fun people to shoot the breeze with (when the shop doesn't have a line of customers). Thanks for making my 2024 summer successful guys. NG~ certified commercial pool & spa operator.
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Brian B

Have been doing business with Empire Pools for many years. They replaced our 20 year old pool with a new one this year. We also purchased a new hot tub from them. For both projects the installations were on time and professionally done. Jeff, Tony and the crew really know their business. They were great answering all of our questions before we purchased, and continue to be helpful after the sale. We had a small issue with the hot tub keeping the right temperature, and Empire had a crew out there in just a couple of days and had it repaired and operating perfectly. A pool or a hot tub is a big investment and I'm glad we went with a business we can trust.
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