Pro Listing

Unique Pools and Landscaping Inc.

Pool & Hot Tub Companies in Orillia, Ontario
Ranked #6 in Orillia | Grade C+
2.70 (9 reviews)

Unique Pools and Landscaping Inc.

Unique Pools and Landscaping Inc. focuses on residential pool and spa installations paired with practical hardscapes and landscape elements. The company coordinates site preparation, installation, and finishing details to create cohesive backyard spaces suited to local conditions Serving homeowners across Orillia, Ontario.

Why Homeowners Choose This Business

Local familiarity with Orillia, Ontario–Ramara properties and seasons, a single point of contact for pool and landscape scope, and practical design guidance to match existing home materials and yard layout.

Service Area

Based in Ramara and serving Orillia, Ontario, Oro-Medonte, and surrounding Simcoe County communities.

Local Pro Business

This listing includes additional business details, homeowner trust signals, and stronger comparison information.

Pro
Additional business details
Listing details

This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.

This profile includes more business details, homeowner trust signals, and a fuller public presentation.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Establishment
  Point Of Interest
  Renovation Services
  In-ground pool installation
  Installations
  Spa And Hot Tub Setup
  Pool Coping and Tile
  Interlock patios
  Stone steps and walkways
  Backyard hardscaping
  Pool Deck Construction
  Site grading and prep
  Landscape design support
  Drainage Around Pools
  Retaining edge details
  Pool renovation features

Services typically include in-ground pool installation, hot tub/spa placement, coping and patio hardscapes, interlock and stonework, basic grading, and related landscaping features such as steps and walkways.


Reviews

Recent Reviews

2.70

(Based on 9 reviews)

Customer feedback is mixed. Positive notes mention jobs starting and finishing on time, clear explanations, fair pricing, and tidy cleanup. Critical reviews cite schedule delays, communication frustrations, and dissatisfaction with workmanship on certain projects. Prospective clients often highlight the value of detailed timelines and clarifying expectations up front.

Posted for my Parents -

Terrible company & would highly suggest finding ANY one else to do your work.

Our issues include:

- Started 2 weeks later than agreed upon since they had another job to do (why not make sure you have the time for another job then?!) Owner and workers would talk about the high end pool elsewhere they were working on saying that's why ours was so delayed.
- Told it would be 2 weeks of work to completion ; after 8 weeks of work it is still not finished.
- workers would walk into pool steps with boots on and never covered or cleaned the steps causing concrete to be stuck on the steps
- retaining walls around pool never filled in: only loose gravel somewhat put in, not packed, meaning it will all fall out and animals can get between the landscaping rocks now and get to the protective material underneath
- surrounding patio is uneven and not solid. Cracked and moving tiles. The few they replaced they did with a different colour stone, not even the same colour as asked for. Many toe stub areas.
- when cleaning off the patio they did it towards the pool filling the pool that they already filled with water, with dirt and sand that they never took out of it.
- Garbage left constantly on the ground including food and cups : even after informed and asked to not do so and shown a garbage area since we had a VERY SICK dog who could die from human food.
- Angry owner who yelled constantly and didnt watch what he was ever doing, threw the garage door open at one point hitting the dog with it because he was careless.
- Would agree and say anything we wanted to shut us up and never follow through.
- super poor workmanship and terrible quality of all services
- landscaping rocks are uneven and not even placed at the same height around the pool.. l0ike some are a solid FOOT higher than the others.. and that's AFTER they fixed them once when we pointed out the issue.

After all of the above and more,

Scott (owner) showed up with his "lawyer" due to the issues after he was asked to leave our property and not return. Infront of his "lawyer", he agreed to fix all issues. Never did. Therefore he was told to get off the property a second time and to never return. Both times Scott tried to say the problems were because my parents could not afford him. Meanwhile they were putting in a very expensive and landscaped pool that they could have easily afforded more, money was never once an issue. Scott would always say it was 'not much' for extra charges - in fact they were thousands extra - especially when my parents told him they could get the fill and needed materials cheaper, he charged them over 3 times as much for doing it himself (which he never gave the option of anything else).

All around horrible experience. We are paying to PROPERLY complete our backyard and pool now with a much more reputable company.

If you want to waste time, money, and have headaches with no shows, phone calls unanswered, and very low quality work.. call these guys.
If not.. call ANYONE else.

This is a very organized and professional company. The crew was polite and personable. The job was done on time, slightly below the appraisal price and the crew cleaned up after themselves and left us with a pleasant experience

They were very formative and went out of there way to explain everything carefully .They were available by phone as well to fast .very reasonably priced. I'm very happy with there work

We contacted Unique Pools and Landscaping in summer 2017 after personally hearing a positive review from another client. We met the owner Scott and were very confident in his experience and his suggestions. We hired him on the spot. The job started on time and finished on time. The price was fair and reasonable. The material that Scott suggested really compliments the brick and stone of our home. We have recommended Unique Pools and Landscaping to friends and family.

Worst experience we ever had with a pool company. Would never work with them or recommend them to anyone. Went from one headache to the next. Had to bring in real professionals to clean the mess. Just found out they are posting UNAUTHORIZED photos of our property. Lawyers are on it.

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.


Frequently Asked Questions

Projects typically include in-ground pool installations tailored to yard size, access, and soil conditions. Options can be discussed during a site review to match design goals and budget. The team can coordinate coping, patio surfaces, and steps as part of the same project. Availability and timelines vary by season.

Timelines depend on permitting, weather, soil conditions, and the scope of hardscaping and features. A straightforward installation with basic finishes may take several weeks, while expanded hardscape plans can extend the schedule. A proposed timeline is reviewed during estimating. Start dates are subject to current workload.

Yes, material and layout suggestions are provided to complement the home and pool design. Options for stone, interlock, and steps can be reviewed with samples and photos. Final selections are confirmed in writing before work begins. Availability of specific materials may affect lead times.

Pricing reflects pool type and size, site access and excavation needs, base preparation, material selections, and any added features. Drainage considerations and electrical or gas coordination also influence cost. Written estimates outline inclusions and allowances. Change orders are priced and approved before proceeding.

A primary contact is provided for scheduling updates and questions. Key milestones and any changes are communicated as they arise. Clients are encouraged to raise concerns promptly so adjustments can be discussed. A final walk-through helps confirm completion items.
 Verified Listing

Opening Hours


  • Monday 6:30 AM – 10:00 PM
  • Tuesday 6:30 AM – 10:00 PM
  • Wednesday 6:30 AM – 10:00 PM
  • Thursday 6:30 AM – 10:00 PM
  • Friday 6:30 AM – 10:00 PM
  • Saturday 6:30 AM – 10:00 PM
  • Sunday 6:30 AM – 10:00 PM

Request Service


Business Details


Business Rating
2.70 (9 reviews) Pro Listing
Address
6217 Line 2, Ramara, ON L3V 0P1, Canada, Ramara, ON L3V 0P1
Business Type
general_contractor
Website

Compare local pool & hot tub companies in Orillia

Browse local businesses, customer reviews, and featured providers across Orillia.

View Orillia Pool & Hot Tub Companies

Location Map

Own This Business?


Claim this listing to manage your business details, respond to reviews, and keep your public information accurate.

Claim This Business