Business ProfilePool & Hot Tub Companies in Phoenix, Arizona
McCallum's Pool Service & Repair LLC
McCallum's Pool Service & Repair LLC
Founded in 2015, McCallum's Pool Service & Repair LLC provides residential and commercial pool repairs and weekly maintenance in Phoenix. Its tile-scale cleaning uses a soft, mineral-based Kieserite media.
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Business Highlights
- The company dates founder John McCallum's pool-sector work to 1999.
- Its technicians are factory-trained and authorized to service Jandy iAquaLink, Hayward OmniLogic and Pentair IntelliCenter platforms.
- Its No Green Guarantee provides necessary chemicals when pool filtration equipment is operating properly.
Service Area
Phoenix, Paradise Valley, Scottsdale, Cave Creek and Peoria.
Active Business Listing
McCallum's Pool Service & Repair LLC is one of 9 pool & hot tub companies ProsGrade lists in Phoenix, Arizona.
Active
Public local listing
Listing details
9 services listed, including Weekly pool maintenance, Pool equipment upgrades and Pool pump services. Open weekdays, closed on weekends. 272 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How McCallum's Pool Service & Repair LLC compares with the other 8 pool & hot tub companies on ProsGrade in Phoenix, using public Google ratings and review counts.
- Has more Google reviews (272) than 5 of the 8 other Phoenix pool & hot tub companies on ProsGrade.
Services Covered
9 services- Weekly pool maintenanceWeekly cleaning and circulation checks; pH and chlorine testing and adjustments; monthly water-spectrum analysis.
- Pool equipment upgradesEquipment replacement and repair.
- Pool pump servicesInstallation, repair, replacement and routine maintenance.
- Pool heater servicesInstallation, repair and maintenance; solar, electric heat-pump and gas options.
- Smart pool automationInstallation, repair and maintenance for Jandy iAquaLink, Hayward OmniLogic and Pentair IntelliCenter platforms.
- Pool lighting
- Salt system installation and troubleshooting
- Filter cleaning and replacement
- Tile cleaning and scale removalSoft Kieserite media; optional color-enhancing grout and tile sealant on request.
Reviews
What customers say
Several customers praise capable, thorough technicians, and one credits John with patient, knowledgeable guidance. One customer describes detailed photo-and-comment reports after each visit; a recent customer reported excess salt in the pool, said the company blamed city water and said pool drainage was proposed as a fix.
Customer Reviews
David Nazworth
Best I have ever worked with. I have had multiple pool companies over the years for my Airbnb, and for the last year+ I have been a McCallum customer. They are by far the best in the business. My Airbnb gets a heavy bather load, and they always keep things in tip top shape. They send detailed reports immediately after every visit with photos and comments. They always show up. They are extremely communicative. Their repair techs are exceptional. If you need something adjusted, want them to always check something specific, they can hard code it into the workflow for their maintenance guys, and you will see it weekly on your report. 10/10 could not recommend this team more.
K Sims
These guys are great. I try to maintain my pool myself, which can be frustrating. I've called John several times over the last couple of years, he has listened and offered guidance or suggestions. He is extremely knowledgeable and patient! Each service tech guy that has come by to trouble-shoot has been thorough, informative, resolved the issue, and will guide you through things if needed. Excellent service and highly recommend!
Sandeep Vivek
i’ve used other pool companies during my 30 years living in Phoenix. I have friends that I have used other pool companies as well. McCallum‘s is simply the best. One visit from them is all it’ll take to convince you!
Karina
They poured too much salt into my pool and did not own up to the mistake. Instead, they blamed the city water for the 6000 salt levels rather than their technician, did not admit to it and then quoted me $600 to drain the pool in order to fix their mistake. When i called to cancel service they asked why. I told them that mistakes happen, its how you handle it that makes a difference. They did not ask any further questionsor try in any way because why start being honest now. So they created an issue, denied wrong doing and I now have to pay to fix their mistake. Avoid them at all costs, scam
Thomas Halden
Excellent pool service and repair company. Very competent operation. McCallum's is the best on many factors. Difficult algae scrub job on an older Quartz pebble-like surface -- water was such a mess from so many different algae treatments over 3 years. No guarantee on the older surface refresh ! ... but it's looking great for the new swim season.
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Frequently Asked Questions
Does tile scale removal require draining the pool?
Draining is not required, although the company prefers a fully drained pool for the most thorough scale removal and media cleanup.
Does McCallum's guarantee complete tile scale removal?
The company does not guarantee complete removal; results can depend on the scale's severity and composition. It warns that minor scratches or etching may occur, especially on older or delicate glass tile.