nuView Pools & Landscape

Overall, they did a good job, but the experience wasn’t perfect. We ran into a few warranty issues, and the communication around those problems could have been a lot better. The fire feature had problems that required multiple warranty requests, and their warranty department was frustrating to deal with. They didn’t really respond until after their weekly meeting to discuss the issue, which made the process feel slow and unclear. Even a simple “we received your request and will get back to you” would have gone a long way. The one issue that still bothers me is the hot tub light placement. It seems like a design mistake because the light points toward the house instead of away from it. At night, it creates a bright spot shining right at you and really takes away from the ambience. Unfortunately, that’s something I’ll probably be annoyed by for years. Also, don’t expect emails to be returned by the owner, especially once your warranty is up.

My wife and I cannot say enough about the truly worldclass service we received from everyone at nuView Pools. They set a bar of excellence and exceeded our expectations at every phase of our backyard project. Things started with Joe the architect, he listened to our dream and desire for the entire back yard then put it to architectural design and 3d conceptual renderings. He was in contact with us throughout the initial phase of getting all blueprints created, approved and forwarded to the actual construction crew. Casse, the Administrative Scheduler and Project Owner, also took everything to the next level of excellence as she, made sure that all necessary approvals were obtained and that the master schedule was laid out in a very logical flow and kept us informed on what was occurring. Austin who oversaw the initial crew that actually dig the pool and all accesses was easy to talk with, answered or questions and was always upbeat. Then there is Pete the foreman for the pool, landscaping crew. He is by far one of the most customer driven individuals I have ever had the pleasure to work with. His crew was fantastic! Finally, there is Oswaldo the onsite foreman. All I can say is that I have never met anyone who took humble pride in his crew and all of their work. To say that all were easy to work with and a genuine pleasure to see daily. This crew exceeded every expectation that we had for the finished project. In short everyone at unView Pools & Landscaping redefines the quintessential meaning of World Class!

I strongly recommend nuView Pools and Landscape for backyard design and construction services. The company provided competitive pricing and demonstrated professionalism, efficiency, and timeliness throughout the project. When misunderstandings occurred regarding expectations, they were fair and accommodating in their resolutions. Despite being away for a month during construction—a period when some neighbors experienced issues with other contractors—the nuView team maintained a consistent on-site presence every weekday, and significant progress was evident upon our return. Our large backyard new build included the installation of a large pool, spa, two ramadas, an outdoor kitchen, firepit, and comprehensive landscaping, all completed within approximately five and a half months. Following project completion, any warranty concerns were addressed promptly by nuView, with issues assessed and resolved within three business days. For those seeking professionalism, innovative design, reasonable pricing, and timely project delivery, I highly recommend nuView Pools and Landscape.

We had a great experience installing a new backyard with Shawn Palmer and his team at Nuview. We had a blank slate backyard that was completely dirt and were a bit overwhelmed figuring out where to start. We met with multiple pool contractors and landscape design/build companies and chose Nuview due to their responsiveness, creativity with design and flexibility to build in phases. Shawn had excellent communication throughout the project and was onsite daily to oversee progress and keep us updated. He was very attentive to detail throughout the build and treated it like his own. We are very pleased with our pool, spa, travertine, firepit, built in BBQ and softscape. If you are investing in a pool/landscape build I strongly encourage you to reach out to the Nuview team to help you along the way.

We recently had our backyard designed and landscaped by nuView. They did an amazing job with the budget we were working on. Nohi helped our vision for our backyard come to life. He listened to what we liked and didn’t like and presented us with an amazing design under budget! They started on the backyard much sooner then we anticipated and completed it fast and clean! The owner Shawn came by at the end of everyday to see what work had been completed and to see what needed to be fixed after installation. The app they used kept us updated with the progress and a timeline of what we were to expect each day. I highly recommend this company if you are looking for new installs and remodels of your front or backyard.