Showroom-based team providing custom pool and hot tub projects with ongoing service options. Consultations help align design, budget, and site requirements for Worcester, Massachusetts-area homes.
Local showroom guidance, coordinated project management, and service support after installation. A single point of contact helps with timelines and product selections, and the team can maintain the pool or hot tub through the season Local experience that helps homeowners across Worcester, Massachusetts compare a more region-aware provider.
Shrewsbury, Worcester, and nearby Central Massachusetts communities.
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Design and installation of in-ground pools and hot tubs; openings and closings; maintenance and water care; equipment upgrades; select hardscape features such as fire pits and seating areas.
Customers often mention strong design guidance and smooth coordination during custom pool builds, noting helpful showroom staff and clear walk-throughs for hot tub setup. Positive reviews highlight responsiveness at seasonal openings and ongoing service support. Some reviewers report frustrations with communication and warranty follow-up, especially on repair timelines. Overall feedback mixes praise for workmanship and design with calls for more consistent post-installation communication.
Ferrari pools is by far the best around. We’ve used Ferrari pools for over 20 years!Their expertise in pool design, construction and service is second to none. We have worked with Becky and Wes the entire 20 years. They always address our needs timely and professionally. The people working at the store in Shrewsbury are knowledgeable and helpful. We highly recommend Ferrari Pools.
LOVE our pool, they did an amazing job - we now have our own backyard oasis! And the service team is well worth the money, within 2hrs of opening the pool for the season, it went from green to blue - when you want the best in the industry, contact Ferrari Pools!
I had the pleasure of having Mark personally take care of our hot tub installation. He dedicated a lot of his time to make sure our family is comfortable in using our new hot tub and understand the necessary maintenance. The setup for the hot tub is very straight forward and Mark was very helpful in personalizing it for our needs. I recommend his service and am happy to share the hot tub is amazing, we love using it!
We had a custom pool designed and installed by Ferrari after exploring several options. They handled all of the permitting, inspections and subcontractors, so it was seamless experience. They also constructed a fire pit and stone seating area. All in all, this exceeded our expectations in how the pool came out. Its very hard to visualize a mark on the ground, but Jason Ward has a great eye for it. We also use Ferrari for opening/closing and service during the season, and their employees are knowledgable, meticulous and professional. Pool always looks great and water is clean. Highly recommend for both design/installation and maintenance.
RUN don't walk from Ferrari pools. They built our pool 5 years ago. We had issues from construction through to service. They also did not honor the warranty on our tiles when several tiles on our spa popped off. They confirmed they were under warranty but promptly refused to come and fix costing us thousands of dollars in out-of-pocket cost to fix on our own. The communication and unprofessionalism runs rampant in all areas of the company up through the owner, who has been terrible and completely rude to us, his customers. Most disappointing company we have ever done business with. Save yourself a huge headache and find a pool company that values their customers and stands behind their work and warranties.
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