Ultra Roofing LLC operates from 2500 Regency Pkwy Suite 212 in Cary, providing residential roofing inspections, repairs, and replacements. The team communicates project steps, coordinates with insurers when applicable, and emphasizes site clean-up after work.
Local presence in Cary, consistent communication through the project, and attention to site protection and clean-up. Homeowners note responsiveness after weather events and clear next-step guidance during claims.
Cary and the greater Triangle area in North Carolina, with service scheduled by appointment during weekday business hours.
Roof inspections, leak detection and repair, shingle roof replacement, storm damage assessments, insurance claim assistance, gutter replacement related to roof projects, and jobsite clean-up with nail sweep.
Reviews highlight responsive communication, timely scheduling, and courteous coordination with insurance during storm-related replacements. Many customers note thorough clean-up, including nail sweeps, and satisfaction with final results. Feedback often mentions clear explanations before work begins. A small number of reviews raise workmanship concerns, but these are outnumbered by positive experiences.
Highly recommend Ultra roofing. They provide timely service and very reasonably priced. Recently during the snow, there was a minor leak in master bedroom. They came next day to take care of it absolutely free of charge (they replaced our entire roof in 2022)
Ultra Roofing did the roof inspection, identified the issues, came up with mitigation plan, walked me through the plan, met with the insurance company and was able to replace the roof. Juan and his crew were really thorough, handled the entire work properly, triple checked for any nails and debris around the house etc. No issues at all with the entire process and with the roof..I highly recommend Ultra Roofing. Thank you Juan, Liliana and the crew.
Juan and Liliana were both great to work with. They provided excellent and timely customer service and the work performed was exceptional. I would recommend the Ultra Roofing team if you are ever in need of any roof repair or inspection.
Excellent Roofing Service – Highly Recommended!I had an amazing experience with Ultra Roofing. They helped me navigate my insurance claim seamlessly and made the entire process stress-free. Their team was professional, knowledgeable, and handled everything efficiently.They replaced my roof and gutters with top-quality materials and outstanding workmanship. The crew was punctual, worked diligently, and left my property clean once the job was done. I’m especially impressed with the warranty they provided, which gives me peace of mind for years to come.If you need a reliable roofing company that stands by their work, I highly recommend Ultra Roofing. Thank you for a job well done!
DO NOT USE, They have no integrity, cut corners and hide thier issues. They do not seem to understand the basic understanding of water flow and overlapping of roofing materials. Ultra roofing seems like they would be a good choice and are very nice, but at the end of the day, they do not know how to properly roof a house. At first I thought that they maybe had a bad guy on their crew that was cutting corners, but after asking them to repair their mistakes, I realized that the Owner doesn't know or care about quality. CertainTeed offers certifications, but the one that Ultra roofing has is unregulated and CertainTeed doesn't add any warranty behind it. The certification is basically a one day online class and shows nothing on knowledge or integrity.I had a complete roof replacement done, but the attention to detail was extremely poor. When I arrived home, the roof appeared to be correct and the first thing I noticed is that I had nails throughout the driveway, yard, gutters and even through out the roof itself. I spent 3 hours cleaning up nails after they told me they would come back later in the week, which meant i would have nails in my tired and my kids would be playing around all the nails. I ended up collecting over 3 full quart size bags of nails.Next I did a quick look at the roof and discovered that they left a large gap between the drip edge and the vapor barrier. They also only fastened the drip edge every 4ft or so instead of the 8-10" that is stated by installation instructions. The corners of the drip edge on the house looks like someone was learning how to install them on my house with large gaps.I then started to notice that the starter row of shingles were improperly overlapped at the corners and that the overhangs went form 1/2" to over 2", which will cause the shingles to crack over time.While looking at the starter row, I started to notice that they were overdriving nails through the shingles and they never seemed to adjust their nail guns. This will allow the shingles to rip off easily in any storm.I then discovered that to save a few bucks, they installed shingles over the section of my roof that had the plywood removed for a ridgevent, instead of installing the extra section of ridgevent.I then took a look at the step flashing that was supposed to be replaced and discovered that they left the old step flashing and still charged me for the replacement.Lastly, I started looking at the penetrations and discovered they didn't replace 1 of the vents I was charged for, installed the wrong boot on the electrical penetration and didn't properly seal the other two.All these issues were bought up with the Owner Juan, and we discussed proper installation of each product. When he realized his crew didn't install the proper way that we had just discussed, he then argued that the installation was fine, even though it was not to manufacturers specifications and he refused to repair the issues.After getting a second roofing company to inspect the job and agree these items were truly installed improperly, Juan agreed to fix some of the issues. When they came to correct the issues, they ended up damaging the roof even more. They ripped, tore and folded shingles along with shooting nails through the new drip edge.After seeing these issues, I requested they come out and inspect the repairs and they thought it was fine what had been done and refused to correct the additional damage they caused.I am now months after the installation and drip edge is already falling off the house and they are refusing the repair anything.Please be aware that I know the owner of the company personally through events done together and if he is willing to do this to me, imagine what he is willing to hide and refuse to repair if he doesn't know you. They will hide issues and cut corners every chance they get and the pictures prove the quality of the install.
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