Albany, New York-based glazing shop providing window and door glass services for residential and commercial customers. Contact by phone or via the website for measurements and project discussions during weekday hours.
Local shop with experience handling both small residential glass needs and larger commercial glazing projects. Offers straightforward scheduling during weekday business hours and can discuss project specifics by phone or in person Local experience that helps homeowners across Albany, New York compare a more region-aware provider.
Albany, New York and surrounding Capital Region communities, depending on project scope.
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Services include window glass replacement, insulated glass units, door glass, storefront glazing, and basic shop glass cutting. Residential and commercial requests are accepted; availability may vary by project size and scheduling.
Reviews mention mixed experiences with communication and phone etiquette, with several noting curt or abrupt interactions. Some customers report fair pricing compared to larger national providers and satisfactory work once scheduled. Timing and responsiveness before or during appointments are recurring themes.
The owner is extremely extremely rude. We had a contractor that hired this company to install around $30,000 worth of doors and windows in our new retail store. We ended up taking off all the cardboard after the install in preparation for our grand opening and the main door which was $15,000+ had a split going right down the center of it and the owner said "IT WASN"T BROKEN WHEN I INSTALLED IT" so he isn't interested in assisting with the repair. I then called Dave's Glass and they couldn't have been more helpful. they are sending someone over tomorrow. This guy was recommended to me from a plumber on the job and I definitely went with the wrong company. DO NOT WASTE YOUR TIME OR MONEY HERE. GO TO DAVE'S as they treat you with respect and value your business.
They did a great job, once the work started. I wasn't happy that I was called to come early and then waited about an hour for the installer to come back. Still, I will continue to use them over safelight due to their much more reasonable pricing
Very rude snappy attitude when calling to get a price quote. Must have been the owner as others have stated. Answered the phone with “yeah!?” and when I said I was interested in a quote said “we’re very busy here I need sizes” and then cut me off when trying to answer. Was ticked off I had a bad connection apparently. This place is clearly plenty “busy” enough and not looking for any more customers.
Just stopped by for the first time this morning. I have a tiny circular crack in the windshield. Pinky size. I don't want to get a ticket so I want to patch it up. I knocked. The man in charge came and opened the door and said"What? What? What do we have of yours?" Very rushy. Very rude. Not even a hello. I directed him to my car and he told me $75 and patches don't work. He didn't even give me a chance to speak and said, "I'll give you a card, wait till it gets bad then come back and we'll replace the windshield". And he just kind of sped off. He didn't even ask me if I wanted to just replace the whole windshield or give me a price. I don't want a ticket so I need a patch not his unprofessional opinion. Plus it was overpriced and rude. I've had a patch job before. I already knew at moment uno that he was never touching my car. I would never go there and recommend no one else does. I'm also empathic and I can tell you that man has bad energy. I got the message from the universe that his life is a house of cards, many lies, ultimate self destruction. His cat has seen many bad things. Bad vibes yo. Not cool.
Owner is Very, Very Rude & obnoxious.Wanted to order something as the same I ordered a year ago, says he does not keep records( a lie because I was calling back the office lady who I talked to earlier she told me in a voice mail she found it)....But he was so Rude, that he couldn't be bothered with me ....I tried to explain, I want to order the same thing different size....He said I do large buildings, were too busy to talk to you....Call back Thursday we leave at 2:30......Guess What I called the place Capital Valley Glass, on Central Avenue they were more then happy to take my order.....I will never go there or recommend this place.
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