Showroom-based window and door supplier coordinating product selection, ordering, and residential installation from its Concord location.
Local showroom support in Concord, help comparing window and door options, and coordination from selection through installation. Suitable for homeowners planning single openings to full-home replacements.
Concord and nearby Contra Costa County communities including Pleasant Hill, Walnut Creek, Martinez, and Clayton.
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Residential window replacement, new window installation during remodels, exterior door replacement, patio and sliding door installation, product sourcing and ordering, basic job site measurement coordination.
Customer feedback is mixed. Several reviewers mention helpful guidance in the showroom and smooth full-home replacement experiences, including praise for staff patience and pricing. Others report difficulty with phone interactions and concerns about communication or pricing on quotes. Overall themes include variability in responsiveness and customer service, with positive notes on product selection assistance.
Stay far away from this business. I can’t believe they are even licensed. Rude, high prices, and didn’t understand the difference between replacement and new construction windows.
We replaced all of the windows in our house with West Coast Windows and Doors and everything was so smooth and easy. Kelly helped us through the whole thing, I've never thought about windows in my life so I had no idea what I wanted, but Kelly was very patient and helpful. We got a great price compared to everywhere else we looked, and it was so easy to get what we needed. We even had to change the order after we had submitted it and it was not a problem, the additional/altered windows still arrived on the original delivery date. We were super happy with our experience and would give Kelly's number to anyone we know who needs new windows!
Great products and customer service looking into doing business with them
tried to get a quote and the woman who answered the phone was pretty rude.
I went there for my front door and kelly helped me to find the exact door. I would definitely recommend it to anybody who's looking for a good door and 4 door installers who know what they're doing.
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