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Pella Windows and Doors Showroom of Kingston, NY

Window Installers in Kingston, New York
Ranked #7 in Kingston | Grade C+
2.90 (12 reviews)

Pella Windows and Doors Showroom of Kingston, NY

The Kingston, New York showroom assists with selecting Pella window and door products, preparing quotes, and coordinating orders for local residential and light commercial projects. Staff can walk you through material choices, energy performance options, and design details so you can compare solutions before ordering.

Pella Windows and Doors Showroom of Kingston, NY business photo 1 - Windows in Kingston
Pella Windows and Doors Showroom of Kingston, NY business photo 2 - Windows in Kingston
Pella Windows and Doors Showroom of Kingston, NY business photo 3 - Windows in Kingston
Pella Windows and Doors Showroom of Kingston, NY business photo 4 - Windows in Kingston
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Why Homeowners Choose This Business

Customers can see design options in person and get help aligning products with budget, performance needs, and timelines. The showroom offers access to manufacturer resources and ordering processes for new construction, replacement, and renovation projects Local experience that helps homeowners across Kingston, New York compare a more region-aware provider.

Service Area

Kingston, New York and surrounding Hudson Valley communities; availability may vary by project size and scope.

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  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Renovation Services
  Supplier
  Installations
  Window product consultations
  Repairs
  Replacement window options
  New Construction Windows
  Patio doors
  Entry doors
  Energy efficient glass options
  Window hardware selection
  Sliding Doors
  French Doors
  Window Ordering Assistance
  Window showroom Kingston
  Window measurements coordination

Support includes product consultation, quote assistance, and order coordination for Pella windows and doors. Installation and field service are arranged through Pella channels or approved partners as applicable.

Reviews

Customer Reviews

Angela JooYuhn Woo
I usually do not write reviews but this one, I have to. I ordered my windows Nov 2024. Now it's Feb 2026, and I still DO NOT have all the windows from Pella. It's a joke. they delivered the wrong size windows for 3 times. and sales rep…
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I usually do not write reviews but this one, I have to.

I ordered my windows Nov 2024. Now it's Feb 2026, and I still DO NOT have all the windows from Pella. It's a joke.
they delivered the wrong size windows for 3 times. and sales rep Ken told me, because I modified my order. Since when, modifying window orders for new build house is cause the Pella to deliver wrong size windows 3 times??
and for past 2 months, he has been telling my contractor 'oh it will be next week' - for every single week for past 6 weeks.
and guess what? the wrong size windows they delivered, they haven't even pick them up for past 6 months who knows.
I would NOT recommend anyone to use them specifically this rep from Pella. wish I can give Minus star
Brian David
Mediocre at best. Our windows were installed in a new house nearly 3 years ago. Inconsistent quality with the seal of the panes (how do we have dead bugs between panes?), locking mechanism inconsistent (windows don't seem to close all the…
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Mediocre at best. Our windows were installed in a new house nearly 3 years ago. Inconsistent quality with the seal of the panes (how do we have dead bugs between panes?), locking mechanism inconsistent (windows don't seem to close all the way to engage the lock). Emails to contact person went unanswered (not sure if it was the Kingston office that builders used; will try again to get service).
C J
Good luck if you ever need service from these people! They charged me over $300 for a broken shade inside a window that no longer would move up or down, and then took them five months to get here after several cancelations on the morning t…
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Good luck if you ever need service from these people! They charged me over $300 for a broken shade inside a window that no longer would move up or down, and then took them five months to get here after several cancelations on the morning they were supposed to show up. Then when the serviceman gets here and installs the part, he tells me it wasn't the actual part that was needed and we still had the issue when he left. I immediately emailed them under my old ticket and email thread and nobody responded. So I called and Karen said "oh, the old ticket was closed, let me open a new ticket" and she said she would get an answer from Adam on what part was needed and told me I would need to pay again. They never called me back. Now I just tried to call them again and their automated message says they are updating their systems and the wait time is long with 45 people ahead of me in the queue! I will be contacting the Pella headquarters next to see if I can get someone who takes my problem seriously on the phone. My advice: stay far away from these people, unless you like nothing but frustration. I am warning everyone I know to stay away from Pella. Meanwhile, I have had a main window in my living room with its shade stuck closed for 8 months now and counting.
Decker Glass & Door, LLC.
Being a small business we are extremely busy trying to keep up and get our estimates out and keeping our customers happy. When we need residential jobs we want to offer a great product to our customers. Pella windows & doors of Kingston are…
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Being a small business we are extremely busy trying to keep up and get our estimates out and keeping our customers happy. When we need residential jobs we want to offer a great product to our customers. Pella windows & doors of Kingston are just that, a great window and door company. They respond to us for quotes right away and getting any order finalized is a breeze. Every order is delivered to the address of the project or to our shop from one of their personable and helpful drivers. What a great company to work with and Pella products are the BEST. Look forward to many more years with this company and thank you. The Decker Glass & Door team.
Randy Coburn
We recently had some of the Windows replaced in our house. From the start, we have had a good experience, beginning with the sales representative who was well prepared and knew the product and the pricing, including advertised discounts we…
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We recently had some of the Windows replaced in our house. From the start, we have had a good experience, beginning with the sales representative who was well prepared and knew the product and the pricing, including advertised discounts well. I was really sold when the sales rep brought a sample window in to demonstrate the quality of the product and its features.

After the initial sale, another technician showed up to measure the Windows more precisely since all windows are manufactured afterwards and are not stock items. An installation dare was then scheduled.

A few days before the scheduled installation, we did have to call to verify, and we did get a follow up call.

We were very impressed with the installation team. They were here on-time, friendly and worked well together as a team. Their workmanship was excellent and they were very efficient in doing the job. They cleaned up afterwards.

The Windows are very nice looking and so far (although only a month old) work very well. The house is warmer and its appearance both inside and outside is much improved.

Based on our experience to date with the sales and installation process and the quality of the Windows I would highly recommend Pella.

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Frequently Asked Questions

Yes, the showroom can discuss product lines, features, and general pricing guidance. Appointments are recommended so staff can prepare appropriate samples and information for your project.

Installation is coordinated through Pella channels or approved partners depending on the project. The team can help connect you with the appropriate next steps after you select products.

Bring approximate measurements, photos of the existing openings, and any style or color preferences. If available, include project timelines and budget range to help narrow options efficiently.

Lead times vary by product line, customization, and season. The showroom will provide an estimated timeline when quoting and will update you as manufacturing and delivery details are confirmed.

Service and warranty requests are routed through Pella support channels. The showroom can help direct you to the correct contact so your claim is properly logged and scheduled.
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Opening Hours

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
2.90 (12 reviews) Featured BusinessPro Listing
Address
747 NY-28, Kingston, NY 12401
Business Type
Window Installation Service
Website
https://www.pella.com/locations/ny/kingston/
City Page
Window Installers in Kingston, New York

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