Louis Auto Glass in Mount Vernon, Washington provides auto glass repair and replacement with coordination for insurance claims and availability on Saturdays. Services span chip repair to full windshield replacement and related calibration when needed.
Local access, a full range of auto glass services, and the ability to coordinate with insurance make scheduling straightforward. Technicians handle both quick chip repairs and full windshield replacements, including calibration when required. Saturday hours can help fit repairs into a busy week Local experience that helps homeowners across Mount Vernon, Washington compare a more region-aware provider.
Mount Vernon, Washington and nearby Skagit County communities.
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Windshield replacement and reseal, rock chip and crack repair, side and rear auto glass replacement, ADAS calibration associated with windshield service when needed, insurance claim handling, and glass cleanup after replacement.
Local business sold-out to Safelite auto glass and you can tell. My car sat for alteast an hour before it was pulled in! Was told 2 hours for a windshield replacement, at 2:30hr I was given some excuse about other vehicles taking longer with multiple employees standing around..... poor communication...... Would not recommend
I’ll never use this shop again. My last visit they had to redo the install because the windshield leaked.This time I’ve been here over two hours (1pm appt) and will be waiting at least another 30 mins, if I’m lucky. They didn’t even start until 2:30. They haunt you with texts and emails about being on time, but don’t bother telling me when I do arrive on time that they are running behind because they’re short handed. And yes the lady behind the desk was snarky and only told me they were short staffed because I suggested they started the car well after my appt time. Lots of other places to go for this service. Do yourself a favor and avoid Louis Autoglass. This was an insurance claim $100 ded
October 2, 2025- Windshield replacement was an insurance claim. Advised to drop off by 9:30 am and should be ready between 4-5pm. My car wasn’t moved from the spot I parked it til 4:30pm and wasn’t done until 6:30pm. The snarky front desk clerk ensured me it would be done by 5:30 (their closing time), when I asked around 4:20 if there was enough time for the change and recalibration of driver assist equipment.UPDATE: October 19, 2025- I had to pull over on I-5 in the middle of a downpour doing 70mph because my passenger side windshield wiper arm had dislodged from the motor. The technician never torqued down the wiper arm nut!! Thankfully, I didn’t lose the entire arm or nut. I managed to push the arm down and tighten the nut as much as I could and drove the rest of the 300 mile trip back north.I DO NOT recommend Louis Auto Glass/Safelite in Mount Vernon!!! You’ll get some half-a$$ed repair done and they’ll gladly take your money without hesitation. Go somewhere else, people!!
Set an appointment to replace windshield and waited a week for appointment. Went in to have it removed and replaced only to wait four hours. Went to look at vehicle to find interior in disarray. Glass on floor boards and dash dirty with debris and new windshield not cleaned thoroughly. Interior kick plates were stood on and dirty possible scratched. Dash camera removed and not re installed. I asked prior about the dash cam and was told “ no problem “ to reinstall. Asked desk personnel about cam not installed only to be confronted by manager which he wanted to argue about it. Went inside to pay only to be reproached by manager who wanted to continue arguing! Pd bill and canceled another vehicle appointment for next day. Took pictures and will pursue complaints about the unprofessional service.Certainly didn’t expect this situation as a repeat customer! Rude and unprofessional.After looking again at vehicle the drivers interior pillar trim was sliced and cut by razor blade and found paint chips on hood and top of car next to windshield.Update next day:See pictures for what will happen!
Professional. Prompt. Polite. Family ok. Long time local, family business. Quality guaranteed. They got my car in through my autoinsurance to replace and calibrate my windshield in less time than stated. I will be back for any nick repairs.
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