Window World of Peoria

Tremendous job! Kyle and Bradley were very professional and highly detailed on the Window installation process, which was complete after the good work of Manuel and team for soffits and gutters. I am happy to recommend both the local Peoria Company including the leadership and the execution of their professionals" installation. Thanks again Dallas for putting together a great project!

Great job on our installation! Crew kept a tidy jobsite as much as possible during installation and dealt with obstacles such as not-so-square existing window openings in a competent, professional manner. Highly recommend Window World for replacing your old, drafty windows with new, efficient ones. We've already noticed a significant difference in maintaining a comfortable temperature in the rooms we replaced recently. We plan to replace additional windows in the future and we'll definitely go with Window World!

After receiving three quotes from window companies, I chose Window World in Peoria which I thought was the best decision. I ordered 10 replacement windows in April 2021. I was told it would take 8-12 weeks and it took well over 23 weeks to get them installed. The installers told me I had several screens that would not fit and they struggled to get some of the others in. Mind you, I had two different WW employees who measured my windows on different days just to make sure their measurements were correct. They also pointed out my biggest picture window was not made correctly in the manufacturer because one of the windows would barely open. In June 2022, I got a second replacement of the big picture window installed and the installers did some damage to put it in. Since this, I contacted HR in St. Louis, then I was referred to my local office where I spoke to a manager around June 15, 2022. I was told she would get my entire front window replaced but it would take 10-12 weeks. Today marks 21 weeks since I last spoke to them. Not a single phone call, letter, email or any other kind of written communication since then. Also, I cleaned my windows on the outside about a month ago and I had to get help to take my screens off because they were on so tight. So now, most of them will need to be replaced because I couldn't get them put back on - one of the frames broke because they're the wrong size. I'm livid and I will not recommend Window World to anyone. I don't know why my story is different than others but this has been a nightmare.

The windows fit perfectly and arrived in excellent condition. The installation crew were highly professional, courteous, and fully proficient in their tasks. The property was cleaned up extremely well and no damage was done to the property or any belongings. The person sent to provide me with an estimate did a very thorough job and measured each and every window. His estimate was spot on. I opted to finance the windows and found the process extremely easy to obtain the needed credit to complete my large project. The zero percent plan offered was suitable and allowed me adequate time to repay the loan to take advantage of the program. This ultimately allowed me to budget successfully to take advantage of the offer. This was the second time I used Window World for my window replacement needs. I found the product, service, and financing options to be excellent in both instances and highly recommend Window World.