Skip to content
Business ProfileFlooring Contractors in Knoxville, Tennessee

Floor & Decor

Floor & Decor

Floor & Decor is a hard-surface flooring retailer in Knoxville serving homeowners and professional contractors. The company was founded in 2000.

Last Updated October 1, 2026.

Business Highlights
  • Floor & Decor claims the largest in-stock hard-surface flooring selection in each of its stores.
  • Floor & Decor says it sources directly from manufacturers or quarries worldwide.

Service Area

Knoxville, TN.

Active Business Listing

Floor & Decor is one of 12 flooring contractors ProsGrade lists in Knoxville, Tennessee.

Active
Public local listing
Listing details

10 services listed, including Tile, Stone and Wood flooring. Open 7 days a week. Rated 4.3 from 847 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Floor & Decor compares with the other 11 flooring contractors on ProsGrade in Knoxville, using public Google ratings and review counts.

  • Has the most Google reviews (847) of the 12 Knoxville flooring contractors on ProsGrade.

Services Covered

10 services
  • TilePorcelain, ceramic, glass and mosaic options.
  • StoneMarble, travertine, limestone, basalt and slate.
  • Wood flooringSolid and engineered hardwood, bamboo, unfinished hardwood and cork.
  • Laminate flooringWaterproof, water-resistant, extra-long plank and attached-pad options.
  • Vinyl flooringLuxury vinyl plank and tile; hybrid resilient flooring.
  • Flooring installation materialsGrout, mortars and thinsets, metal trims, floor-preparation materials and tools.
  • Free design servicesOne-on-one appointments in-store or virtually.
  • Floor installationThrough partner Installation Made Easy.
  • DeliveryHome and jobsite delivery options.
  • PickupIn-store order pickup.

Reviews

What customers say

Customers describe staff helping them locate products and load heavy materials. One customer particularly praised Savannah's wood-flooring knowledge and direct answers, while another appreciated Jared's help processing a return of extra material.

Customer Reviews

Jordan Brady

Building was comfortable and in great shape. Service was top notch as they met me at the door and quickly took me to the product. The staff loaded the cart and drove it to the front of the building for checkout. I'll definitely come back again to purchase materials and supplies. Prices were cheaper than other local competitors as well.
View full reviewShow less

Heidi Gilson

Savannah helped us after at least 3 other employees walked past me and my wife as we were deciding which flooring option was best. Savannah has a vast knowledge of wood flooring. If she didn’t know the answer, she said so. If she did know the answer, she was thorough and to the point. We were very impressed by her expertise as well as her kindness towards us. The flooring we purchased is lovely and the price was reasonable enough that we bought a little extra with ease, just in case. We went with Floor and Decor over other companies because our flooring installer suggested it. Glad we did.
View full reviewShow less

Brooke Collins

David Asher and all the others especially the management team are amazing. This one of the few places the store manager is loading tiles wood boxes etc ECT and so many people jump to help, but the best part is not a single one works from commission. Most places are cramping things in your face cause they got to make ends meet too but not here you will be asked a gazillion times if you need help or assistance or even what project you are working on but take that time and their knowledge cause they are only there to help and make your project very unique, wonderful, lasting, and memorable.
View full reviewShow less

Clayton Wood

Floor and Decor had everything I needed for a bathroom remodel. Joey was very kind and loaded heavy tile for me. Also Jared helped me process a return of some extra material

Doug Austin

Huge selection to choose from. They are definitely more used to dealing with contractors than individuals but if you can be a little patient worth the trip. Be cautious on what you get because they frequently discontinue things or get new suppliers in. Buy more than you need so you'll have a backup in case of a problem.
View full reviewShow less

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

We'll email you a link to confirm your review. It's only sent in once you click it.

Frequently Asked Questions

What happens during a Floor & Decor design appointment?

The designer discusses project goals, budgets and timelines, then shares product recommendations during a guided store walk-through.

Can Floor & Decor hold purchases before pickup?

Purchased materials can be stored for up to seven days at no charge from the purchase date.

Does Floor & Decor offer financing?

Floor & Decor offers financing through its credit-card program.