Retail showroom for hardwood and engineered wood flooring with staff guidance, sample viewing, order placement, and delivery coordination Serving homeowners across Markham, Ontario.
Accessible Markham, Ontario showroom with weekday and Saturday hours and phone support. Ability to see larger sample boards before ordering. Guidance on options and quantities to match project scope.
Serving homeowners, builders, and renovators visiting from Markham, Ontario and nearby GTA neighbourhoods.
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Product selection assistance, take-home samples when available, order placement, and delivery coordination for hardwood and engineered flooring. Accessories such as mouldings and underlayments may be available in-store; check current stock.
Purchased preverco hardwood from Darren here- smooth process overall. We had some bad pieces in our delivered boxes and Darren helped replace those at no cost. Will buy here again for my next project
I purchased engineered hardwood through Nick with an installation dater of Oct 29/30. I was living in a hotel due to a flood and was not in my unit when the floor was installed. When I moved back in on Nov 12 I discovered glue all over my floor, chips, scratches, dents from dropped tools, holes and saw marks and none of the doorstop moulding they applied was installed correctly. To date I have sent photos to Nick 3 times, spoken to the manager who appears to be completely out to lunch and have called Nick numerous times to have this resolved. each time Nick promises to call be the next day at a particular time to resolve the issue and to date he has not called back once, I have to keep calling him. The installers were Adam Kharaman and his son from Kharaman Flooring. I asked Adam to come back to repair the floor and remove the doorstop moulding so I could have another company come in and do the job properly, he removed most, not all, of the doorstop and destroyed my baseboards, which will now also need to be replaced. I had to ask him to remove the nails, which he said he would hammer in. He did sort of hammer a few over, but most of the nails are sticking straight out of my baseboards now. The floor has not been repaired and replaced where necessary and every time Adam comes into my home he causes more damage and is now not allowed back. Take a look at the photos and decide for yourselves whether this is a job you would want done in your home.So far, I have been offered a"free" box of flooring, which does me no good since A) I am recovering from a spinal fusion, and B) I"M NOT A BLOODY FLOORING INSTALLER; I PAID FOR A BLOODY FLOORING INSTALLER TO DO THE JOB!I want this done so the restoration from the flood is complete, and I can move on with my life. At this point, I'm going to have to get a lawyer involved.This whole experience has been a bad joke.UPDATE: Jan 06- Nick Granita made an appointment with me to come out this evening at 6:00 pm to take a look at the shoddy workmanship and discuss repairs, as expected; he did not call or show up at my home.UPDATE: Jan 07 - I called The Hardwood Flooring Store and asked to speak to the owner; Ron Ander who told me he was with a client and couldn't speak to me and then had a meeting but would call me back in 45 minutes. Fair enough, but as expected, like NickGranita he did not call back to discuss the issue.UPDATE: 08 - I just spoke to Ron Ander who tells me this has nothing to do with him or his company and unless I remove this revue he isn't going to do anything to have the the job that I paid for completed and that he's going to post a response saying that I'm some sort of crank.Well, Mr Ander, Kahraman Flooring was sent out by your company and as the owner the buck stops with you. I have been trying to come to some sort of resolution since Nov 15 2024, this review wasn't posted until Mid-December, your company had plenty of opportunities to turn this around but chose not to.Again, look at the photos of their work and ask yourself who the crank is and if this is the kind of work you would want in your home.It looks like we're going to court, along with Adam Kharaman of Kharaman Flooring.FAFO
Do no buy Preverco and especially not from here. The folks are nice and helpful when they sell you the material but once you're out the door they refuse to help you with problematic materials. Their immediate reaction is to blame the installers. After some online research I found others, including installers, have had the same issue with material and Hardwood Flooring Store refusing to help. The samples look perfect but the actually flooring is just awful.
We love our new Perveco Wheat oak floors! Nick was very easy to work with. No pressure, good samples and advice. The price was excellent as well.
I’m only giving this place 2 stars because Darren was great help. But the Preverco product is just garbage. Less than 3 months in the house and we have a dozen chips/tears that it’s a miracle we haven’t cut ourselves yet. If you’re thinking preverco make sure you also buy a ton of wood filler. Very disappointed in the product. Premium price but a garbage product.
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