Pro Business

The Floor Store

Richmond Flooring Contractors
Ranked #10 in Richmond | Grade B-
4.60 (174 reviews)

The Floor Store

Local showroom for flooring selection and coordinated installation, providing guidance, samples, and timely estimates for projects of various sizes.

Why Homeowners Choose This Business

Clear guidance in the showroom, samples to try at home, and estimates provided promptly. Coordinated installation aims for clean, careful results and minimal disruption. Open daily to make planning easier.

Service Area

Based in Richmond, VA and serving nearby neighborhoods and suburbs from the Carmia Way location.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Has an established presence within this local market.

Services Covered

  Renovation Services
  Carpet Installation
  Installations
  Luxury vinyl plank flooring
  Hardwood Flooring
  Tile Flooring
  Flooring Showroom
  Flooring Estimates
  In-Home Measurement
  Stair Carpet Installation
  Quarter Round and Trim
  Flooring replacement
  LVP installation
  Residential Flooring

Showroom consultation, in-home measurement, product selection assistance, flooring estimates, and coordinated installation for carpet, LVP/LVT, hardwood, tile, and related trims.


Recent Reviews

4.60

(Based on 174 reviews)

Reviews highlight helpful showroom support, patient guidance on materials, and clear estimates. Many note smooth coordination from measurement to installation and appreciation for taking home samples. Feedback also mentions attention to detail on trim and finishing and quick turnaround once selections are finalized. Overall sentiment reflects strong communication and workmanship.

Google Review
Liz McCrory on The Floor Store

Mark was exceptional! He helped me through the practical, technical & aesthetic aspects of my shower floor with cost and turn around time in mind. Highly recommend him & this store!

Google Review
Chloe Edmonds on The Floor Store

Thank you, Mark and The Floor Store! This was an excellent experience from beginning to end.

I first visited the showroom in 2024 to browse options, and after speaking with Mark I scheduled an estimate and received a quote within a few days. In November 2025, I came back to finalize and refine my plan for new flooring throughout my home and we picked up right where we left off. Mark was incredibly patient as I swapped products and adjusted line items to stay within my budget and keep everything on schedule. He even went the extra mile by coordinating a team to remove my old vanity and install a new one after the flooring was completed.

And my floors look AMAZING. The installation team put LVP throughout my home in a single day, and the end result is beautiful. Highly recommend The Floor Store. Very professional, responsive, and great quality work.

Google Review
Bradley Johnston on The Floor Store

Shoutout to Rey Salmon, sales rep at the store, Chad & the install team with The Floor Store for getting us some fresh carpet in our upstairs! Easy to go see all the options at the store in Midlo & take samples home. Found what we wanted and we got it installed the following week. I’ll picture my stairs because i’m glad the squeaks are gone ?????

Give them a shout for your flooring needs
Thanks again, Rey & team

Google Review
Marni Pilafian on The Floor Store

I had met Mark at The Floor Store for an earlier floor job where he introduced me to several new lines of LVP and I selected one that resembled white marble. This made the whole room brighter and the installer did such a beautiful job with the quarter round details. The whole room changed its ambiance. Mark helped me pick out this marble look and it has made such a difference. Later I moved and returned to discuss the floor replacement with Mark. He is such a patient listener, never the pushy salesperson. First he got an idea of what to focus on as far as the color and feel of the product that made me smile. Then he guided me toward conforming the product to my budget, and finally we landed on a match that checked all the boxes- color, texture, ambiance, budget, and happiness! Yes I would agree with most people that viewing the Floor Store flooring options on your own can make anyone dizzy. There are so many selections and even if you take a sample home, you might return it for three more…. this can become an overwhelming process for the intended buyer. That is where Mark comes in. He is quiet yet eager to help, offers a sample you had not realized should be considered, and suddenly Mark completes the puzzle to help you find The One! I will refer my friends to Mark. My nervous exploration in floor shopping was met with optimism, confidence, artistry, and a gentle reality check to update my home to the next level. Thank you Mark, and thank you to The Floor Store!

Google Review
Gary Young on The Floor Store

The sales room is a beautiful selection of all different options. Mike and Mark were both very helpful in explaining the different types of flooring and allowed ample time to digest everything. They gave us samples to bring home and see how it matched up to other flooring into the 2 carpeted bedrooms. Gave us estimates for our choices. Also had ample trim selection and shared their expertise in choosing. Jason came to measure and he was super. Install was spot on, very precise, did an excellent job. We are super happy with our new flooring and the great experience of working with The Flooring Store. If you are considering new flooring, they are place to go. Carmia Way, Midlothian, VA

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Frequently Asked Questions

Shoppers commonly explore carpet, luxury vinyl plank and tile, hardwood, and tile options. Staff can explain differences in durability, maintenance, and appearance and help narrow choices.

You can schedule a visit after discussing options in the showroom. A team member measures the space and an estimate is typically provided shortly after, reflecting your preferred products.

Yes, customers frequently take samples to see colors and finishes in their lighting. This helps confirm selections before finalizing the order and installation timeline.

Yes, installation is coordinated after your product selection and measurement. Customers often note clean work, attention to detail, and scheduling that aims to minimize disruption.

Timing depends on product availability and your schedule. Many customers report quick turnaround once selections are set and materials are ready.
 Verified Listing

Opening Hours


  • Monday 9:00 AM – 7:00 PM
  • Tuesday 9:00 AM – 7:00 PM
  • Wednesday 9:00 AM – 7:00 PM
  • Thursday 9:00 AM – 7:00 PM
  • Friday 9:00 AM – 7:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday 12:00 – 5:00 PM

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Business Details


Business Rating
4.60 (174 reviews) Pro Business
Address
1257 Carmia Way, Richmond, VA 23235
Phone
Business Type
building_materials_store

Location Map

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