Westline Floors

I recently visited Westline Floors, and I had a great experience! The selection of tiles was impressive, and the staff was super helpful in guiding me to what I needed. What really stood out was how smooth the pickup and return process was—super easy and hassle-free. I definitely recommend them if you're looking for a stress-free tile shopping experience.

Got quoted $450 to change flooring. Lady boss quoted me that amount while having the installer on the phone. She assured me total cost would be $450. She said the installer would get the moldings for me and $450 is including that. 2 days before the installing - installer told me to get 1 of the 2 mouldings. I followed his instructions and paid $80. The day of installing — installer bailed 30 mins before the appt time and moved it to the next day. Next day came and we agreed to meet at 9:30am. I even confirmed again with him closer to the time. Installers came 10am saying it’s traffic ?? He then went on saying the other molding he got costed $108 — this is just for molding 2 toilet seats btw. So he’s saying to pay him $400 labour + $108 moldings = 508 + $80 moldings i paid myself = $588 How was it from $450 to 588?? When I questioned this, as I should, installer got upset and threatened to not do the job anymore. Called the store and spoke with the lady boss and she dared to twist the story saying she wouldn’t know how much the total cost would be…..lol!! Such a JOKE She also inserted a gaslighting comment saying that the installer had done me a favor by buying the molding for me ——- which I was supposed to pay him anyway?? Then at completion, installer told me to come around 1:15-1:30pm, i arrived exactly 1:30pm and see pics the condition when i arrived. I ended up waiting another 30 mins for them to finish cleaning and tidying up. Never ever again! Do not even consider this place!