Pro Listing

Quality Comfort Heating and Cooling

HVAC Companies in Asheville, North Carolina
Ranked #11 in Asheville | Grade C+
4.70 (193 reviews)

Quality Comfort Heating and Cooling

Local HVAC company providing repair, maintenance, and replacement for heating and cooling systems in the Asheville, North Carolina area. Office hours are weekdays, and dispatch works to accommodate urgent needs when possible.

Why Homeowners Choose This Business

Customers cite thorough diagnostics, courteous technicians, and reliable follow-through. Many reviews mention on-time arrivals, helpful explanations, and fair value for ongoing maintenance and repair Local experience that helps homeowners across Asheville, North Carolina compare a more region-aware provider.

Service Area

Asheville and nearby Western North Carolina communities, including much of Buncombe County and adjacent areas.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  HVAC repair
  Installations
  AC Installation
  Repairs
  Heat Pump Service
  Furnace Repair
  Mini-split maintenance
  HVAC tune-up
  Thermostat Replacement
  Air Conditioning Repair
  Heating Repair
  Ductless AC service
  HVAC Diagnostics
  System replacement

HVAC troubleshooting and repair, seasonal tune-ups, HVAC system replacement, heat pump and AC service, furnace service, mini-split maintenance, thermostat and airflow diagnostics.


Reviews

Recent Reviews

4.70

(Based on 193 reviews)

Recent reviews highlight fast response, especially when systems fail during extreme weather, and careful, respectful work in customers’ homes. Many mention technicians who explain findings clearly and answer questions. Long-term customers describe consistent maintenance visits and dependable follow-up. Pricing is described as fair for the level of service and clarity provided.

I have been on a mission to decode the puzzle of our HVAC system for nearly 7 years. We've used several local companies over that period with no success. It was constantly running, even during the winter months and was getting increasingly louder (indoors and outdoors) as time went on. Finally, I decided to call around for help. Many companies didn't return my call or were no shows. Then a neighbor recommended Quality Comfort Heating and Cooling. I was able to get an appointment right away with up front pricing. The office called me to confirm the appointment and Oleg arrived exactly as scheduled. From beginning to end, the process was seamless and professional. Not only did Oleg troubleshoot the problem until he discovered the solution, but he did it with a calmness and dedication that I rarely get to witness. After all these years, my house is now quiet! The system barely makes a whisper and the outside unit is purring like it's zero days old. My nervous system can finally relax and be comfortable in my own home -just in time for summer. Oleg - Thank you so much for being a great human! We're customers for life now!

This was the 3rd year Andy has come to my home to service and maintain my mini split systems. He has always been professional and courteous and takes time to answer my questions. He is very thorough and respectful of my property. I highly recommend Quality Comfort Heating and Cooling and Andy to anyone needing HVAC service.

Our A/C went out late on a Friday afternoon. The regular emergency tech was on another call and wasn't available. Dispatch started calling other techs and found one that agreed to do a service call. Thank goodness! My wife and I are elderly and wouldn't have fared well in a hot house. The service technician found and fixed.the problem. I will be forever grateful for Quality Comfort's excellent response and wouldn't consider anyone else. I wholeheartedly recommend them.

I have been using Quality Comfort for my annual HVAC maintenance service for the past 7 years since they replaced by two systems. They are always responsive, helpful, and professional. Fair value as well. I have confidence they will be there for me if I ever have issues with my systems.

We had such a great experience with this company! They responded promptly to phone calls, showed up during the snow storm when our heater quit and now have installed an entire new HVAC system. They showed up when they said they would AND on time. We are truly impressed and would highly recommend!

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.


Frequently Asked Questions

They work on common residential systems such as central air conditioners, heat pumps, furnaces, and mini-splits. Reviewers also reference regular maintenance on mini-split units and full system replacements. If you have a specific model, call ahead to confirm. They can advise whether parts and service are available for your equipment.

Their posted hours are weekdays, but reviews describe instances where dispatch located a technician after hours for urgent cooling needs. Availability can vary based on workload and staffing. If your system is down, call to check current options. They will let you know the earliest service window.

Yes, customers report using them for recurring annual tune-ups over multiple years. These visits include inspection, cleaning, and performance checks to help prevent breakdowns. Ask about scheduling spring and fall visits for best results. They can also document findings and suggest any repairs.

Reviews mention complete HVAC replacements performed by the company. They can assess your home, discuss options, and handle installation and setup. They’ll also explain operation and maintenance basics. Request an on-site estimate to review equipment choices and timelines.

Response times vary with season and demand. Many reviewers note prompt callbacks and technicians arriving when scheduled. During peak heat or cold, booking in advance helps secure a slot. Calling early in the day can improve same-week availability.
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Opening Hours


  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.70 (193 reviews) Pro Listing
Address
629 Emma Rd, Asheville, NC 28806
Business Type
general_contractor

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