Local HVAC contractor supporting Brentwood homeowners with repair, maintenance, and replacement of heating and cooling systems. Known for timely communication and practical, budget-aware recommendations.
Clear communication, practical recommendations, and attention to cleanliness are common themes in customer feedback. The company is noted for fitting in urgent visits when possible and explaining options and pricing before work proceeds.
Brentwood and nearby East Contra Costa County neighborhoods.
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Heating and AC diagnostics and repair; full system replacement; seasonal tune-ups; thermostat replacement; air filtration/whole-house filter add-ons; ductwork checks and minor fixes; indoor air quality recommendations.
Reviews highlight quick responses, especially during hot weather and urgent situations, with updates provided throughout the day. Customers note straightforward explanations, cost-conscious options, and timely completion of work. Several mention clean installations and follow-up after service. Pricing is described as reasonable for the scope provided.
I highly recommend Utor! Diego and his team do excellent work, always display a high level of integrity and honesty, and provide quick service. Diego serviced our old AC and when the time came to replace it, he provided stellar and quick service with great pricing for all. 5 stars!
When we needed a filter for the whole house with the device installed in our A/C, Diego promptly looked at our environment and suggested few vendors and pricing. After we chose the vendor, he had one of his employees come and installed it quickly. We are very happy with the results. We will definitely go with HVAC Utor Services again.
I highly recommend them! On a very hot day just before Independence Day, Rachel answered my call and kept me informed throughout the day. They were understandably very booked that day, but still made time to come by well after the end of the normal work day. They were super helpful, very cost conscious and worked with me to solve my issue and get my AC working.Very professional and responsive!
By far the most serviceable and pleasant experience I have had in recent memory. The heating and AC installation was A+ - Clean, professional and done in a timely manner...no last minute work changes or cost overruns.. Diego and his crew explained in full what their job would entail. A point worth noting: Post installation very friendly customer service.Will recommend HVAC Utor to anyone who may be looking for a reliable contractor.
This company was recommended by my brother. I got estimates to repair my heater from 3 different local company. HVAC Utor responded to my request in less than 20 minutes and their estimate was the most reasonable. Rachel was very helpful and professional on the phone. When Diego came to inspect the heater, he was efficient and direct to the point on what was wrong. He explained to me my options and suggested that I replace the heater since it was more than 25 years old. I was hesitant at first since I want to save money but after careful consideration, I went ahead and agreed to replace. Besides the quote to replace the heater is very reasonable. When they took out the old heater and after looking at the internal parts I realized that I made the right decision in agreeing with Diego. The blower was rusted out and full of gummy hair which would have not been discovered if I only went for an outdated control board replacement. Had I opted on the cheaper fix, a different part of the heater would have gone bad within a short period. The installation was done on time as per their commitment. It was a pleasure doing business with UTOR and I will not waste my time calling other HVAC company next time I need HVAC work. Highly recommend!!
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