Salem Heating & Sheet Metal, Inc.

We had an unexpected commercial HVAC issue just days before moving into our new location, and I truly can’t say enough good things about this company. From the first phone call, they were responsive, professional, and incredibly understanding of the urgency of our situation. Their team came out quickly, thoroughly assessed the issue, and clearly explained our options, even providing pictures. They worked efficiently to get everything up and running in time for our move-in, which was such a relief during an already stressful transition. Thanks to them, we were able to open our doors on schedule without worrying about heating and cooling issues for our staff and patients. I would absolutely recommend them to anyone looking for reliable, trustworthy HVAC service.

Salem Heating had installed furnace when the house was originally built and in 2009 added heat pump. Had them come for checkups. But we knew system was getting old. We decided to consider replacing heat pump. Got a few estimates. Scott was the best in CLEARLY showing us why we would need to replace both furnace and heat pump and not try to jenga something together. Cost was competitive. They fit our schedule for the install. Was a two day job. Ed was here ahead of time for precise measuring and planning so no surprises. He further confirmed what Scott had advised. They were not at all pushy. Randy & Jeff were on time both days. They were considerate of our spaces. The job went smoothly, finished on time and the workmanship appears top-notch. They even helped us reprogram our Nest thermostat. Works very well!

Mike, Sterling, Randy and Jeff from Salem Heating & Sheet Metal installed a new Lennox furnace, air conditioner, and Bradford White hot water heater in our home and did a great job. They were clean and efficient and sealed all gaps and were nice to have around. Thanks very much to that crew and to Salem Heating & Sheet Metal.