Saucier Mechanical Services

In a time when kindness and grace matter the most, Saucier truly embodies these virtues. Fred and Sebastian are wonderful techs, very thorough and went above and beyond. Special thanks to manager Gary as well. Saucier is a trustworthy and business of high integrity.

From the beginning, they really took the time to listen and understand our situation. I had multiple ideas and possibilities, which they helped to clarify and narrow. When we were exploring solutions, they were quite creative in exploring options, and providing a very clear, simple way for me to optimize the value we received.

Once we got moving, I appreciate that they took the time to answer all my questions along the way, both large and small. They were responsive when I reached out, between scheduling and forms to fill out. On the install days, Chris (along with Aiden, Chris, and Lu) were incredibly considerate of our home. I wasn’t expecting them to lay down special matting, but they covered all surfaces they worked in (or walked on), and left everything cleaner than when they found it.

They were also extremely flexible; along the way, we changed up venting, installed an attic fan, replaced breakers, and more. I know this added some headache, but I can tell you it was noticed and appreciated from our end.

I also appreciate the authenticity in how Chris approached advising us to find the right fit of equipment. And, it felt comfortable sharing our days with his team in the house.

Overall, we had a great experience with them in an earlier HVAC upgrade; a great experience here; and look forward to welcoming Chris and the Saucier team back (well, maybe not hoping more equipment breaks, but they'll be the first call when we do). Bargain HVAC companies are all over the place, but working with someone like Chris and the Saucier team who we can trust is hard to put a price on.

edited review
We need more companies like this
They care about the public
They fixed a non related work issue that I encountered on the road .
If I ever need their services I would absolutely use them and will recommend their services
Just because they made it right
Kudos to them

Thank you

Friendly, prompt, clean, respectful, and professional. The process was explained in detail from the very beginning, and all of our many questions were answered. Chris, Alex, Lu, and Chris were great to work with on site. We could not have asked for a better team of people to install our new central AC. We have tackled many home projects with many different companies since moving into our house, and this company was, by far, one of the best to work with. They put us at ease and made everything painless. Thank you!!

I moved here 2 years ago and Saucier was right around the corner. Exceptional service calls and a humidifier replacement and entire duct work cleaning was as exceptional. Minimal cleanup afterwards. They kept every vent as airtight as possible. The most respectful workers that I have come across in a long time. Mike visited me later with a thank you gift for using their service. Awesome guy!! Great work guys and thank you. The air in my house is finally cleaner and less dry!!!