Poulin's Pest Control operates a local office at 608 13 St N in Lethbridge, providing weekday support for residential and commercial pest concerns. The team emphasizes clear communication, practical recommendations, and service coverage across the region.
Local office with weekday availability and responsive communication. Staff provide clear guidance on treatment choices and when a lower-cost or DIY option may work. Service extends throughout Lethbridge and nearby communities.
Lethbridge and nearby southern Alberta communities. Contact the office to confirm service to your address.
Inspection and identification; treatment plans for insects and rodents; recommendations for prevention; options discussed for wildlife-related odour and deterrent concerns; products available through the local office when a DIY approach is suitable.
Reviews frequently mention helpful communication and courteous service, including shout-outs to specific staff. Several customers note quick response times and practical advice, sometimes suggesting lower-cost or DIY options when appropriate. A smaller number of older reviews describe concerns about pricing and thoroughness, showing mixed experiences over time.
Customer service was amazing !! Thanks Jeff
I would like to say if anyone is in need of a pest control company in my area these are definitely the people you want helping I had experience from 1 within my city who in my opinion and experience was not helpful this company is from a different nearby city and thanks to Jeff - Mandy and William my faith in humanity was restored not only were they great to deal with their going above and beyond has definitely made me see that when you get a bad taste from 1 company don't lose hope there's ones that are great .So many thanks to Poulins Pest Control in Lethbridge from our hearts yours please stay the way you operate Calinda & Louis
Very friendly and kind on the phone. He offered an alternative to having our skunk trapped and relocated, they have a spray that we will try. Was very considerate to offer a cheaper option.
I contacted a few pest control companies with a potential infestation and Poulin's was the quickest getting back to me. Very knowledgeable and helpful. He walked me through solving the issue on my own with some products in his store which saved me a lot of money.
I strong recommend that you avoid using this company. They are very unprofessional and very over priced. We have rental that had a bed bug issue. We called this company because of there so called reputation and we were let down. The exterminator did a poor of spraying the house. It took him 10 miniutes to spray down the house and he was gone. My tenant called me later that day letting me know that the exterminator missed rooms and had little knowledge of what he was doing. We attempted to call the branch manager but we never heard back from him. Later the next week we recieved a bill totaling $763.00 for the work that was done. On the invoice there was a charge for 60.00 for travel time but they were only 3 blocks from the residence. i Would have been better off going to Walmart and picking up raid and doing it myself.
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