Business ProfileVerifiedPlumbers in Lexington, Kentucky
Fayette Heating & Air
Fayette Heating & Air provides home plumbing and indoor water-quality services in Lexington and Central Kentucky. Founded in 1971, it offers 24/7 emergency plumbing.
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Business Highlights
- It says it is licensed and insured for HVAC, plumbing and electrical work.
- It says its licensed technicians and certified apprentices are verified as drug-free and background checked.
Service Area
Lexington and Central Kentucky.
Public local listing. Fayette Heating & Air is one of 12 plumbers ProsGrade lists in Lexington, Kentucky.
Listing details
12 services listed, including Plumbing repair, Plumbing inspections and Garbage disposal services. Open 24 hours, 7 days a week. 6,737 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Fayette Heating & Air compares with the other 11 plumbers on ProsGrade in Lexington, using public Google ratings and review counts.
- Ranks in the top half of the 12 Lexington plumbers on ProsGrade by Google rating and review volume.
- Has the most Google reviews (6,737) of the 12 Lexington plumbers on ProsGrade.
Services Covered
12 services- Plumbing repair
- Plumbing inspections
- Garbage disposal servicesInstallation, replacement and repair
- Toilet replacement and repair
- Gas leak repair
- Main water line services
- Sump pump installation
- Water heater repair and installationTankless water heaters
- Drain cleaning
- Sewer cleaning
- Sewer and water line installation and repair
- Trenchless pipe lining
Reviews
What customers say
Customers praise technicians’ professionalism and explanations, though plumbing feedback is mixed. One customer said AJ arrived as scheduled and quickly put a solution in place; a plumbing customer reported that a requested morning window was not scheduled, no one arrived until evening, the invoices were vague and a pipe described as broken was later found intact. A technician-damage complaint also remained unresolved: the customer said their heating ductwork was left compromised after repeated attempts to communicate with Fayette.
Customer Reviews
Mary Kelly
AJ came to my house promptly as scheduled, he went right to work, he analyzed the problem and had an immediate solution. It didn't take him long to put this solution in place. He was also very personable. I couldn't be more pleased with the work AJ did for me.
Sandy Conn
We were extremely pleased with the plumbing repairs that was performed by your company. Both young men was very nice and very professional. They explained everything to us and took their time. We were very pleased with the work they did, thank you both for an excellent job. We will definitely use your service when we need it in the future. We will be recommending you to our family and friends. Thanks again!!!
Richard Garr
We were lied to and quoted 13k to replace our sewage line. We were told our pipe was broke in half about 3’ from the clean-out…. Only to discover that our pipe was perfectly in tact. Oh and the technician that was out to bust our clot didn’t have the knowledge to know that issue was a $40 valve in the back flow. And the clog service that we paid $500 for, and never given and itemized receipt….they poke a hole through it and never removed it. Not to mention that the Ai receptionist never actually scheduled us between 8-12, so my wife called into her job, using her PTO….and then no one showed up until 7:30 at night. So even though we were comfy club members, I’m fairly certain we were charged an emergency fee even but we will never know because the invoices are extremely vague. Also to mention, the price started at around $25k but because the manager felt bad about the situation the knocked off $12k.
Always get a second opinion. They were ready to take payment that night and kept trying to use fear tactics about how we could get sued if we sold the house and didn’t report and sewage line needed to be replaced. Further, the tech kept saying, “I’ll be back tomorrow if you don’t fix it”
I wonder what would have happened if someone who didn’t know enough or have resources to investigate further. Perhaps they would have dished out the $13k and emptied their savings or took a one of the crazy finance options.
Update: we have had zero issues and the flow is still great after fixing the back-flow valve.
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Frequently Asked Questions
Can Fayette Heating & Air help select and install a garbage disposal?
Its team can help homeowners choose a disposal and install it.
What does Fayette Heating & Air identify as common causes of garbage-disposal jams?
It identifies food debris, grease buildup and non-food items such as utensils as common causes.
Which items does Fayette Heating & Air advise keeping out of a garbage disposal?
It advises avoiding grease, oils and fats, fibrous vegetables, eggshells, coffee grounds and pasta.