Pipe Surgeon Plumbing provides repair, replacement, and installation services for homes and small businesses in Lexington. The team is known for responsive scheduling, clear job walk-throughs, and careful work on both modern and older plumbing systems.
Customers highlight fast response, especially after-hours callbacks, and clear communication about scope and pricing. Technicians provide on-site explanations, share findings remotely when needed, and complete work neatly. Many reviews note thorough estimates and careful replacements on older piping.
Lexington and surrounding central Kentucky communities; call to confirm service to your neighborhood.
Leak detection and repair; clogged drain clearing; sewer line repair and replacement; water heater service and replacement; faucet, sink, toilet, and garbage disposal installs; dishwasher and hose connections; repiping of galvanized or aging lines; sump pump repair; plumbing inspections and estimates.
Reviews frequently mention quick responses, including after-hours replies and next-day service. Customers note clear communication, with technicians explaining findings and options, sometimes via video calls. Workmanship on repiping, drain/sewer fixes, and fixture installs is commonly praised, though a few reviews cite follow-up needs on site cleanup or finishing details.
*Follow-up service Jan 2026. Corbin returned after I expressed concern with an attached wall heater and reset it, set my water heater to a warmer ‘A’ setting and reinstalled the accompanying utility closet door in front of the water heater - all on a very wintry day. I mentioned that rusty water had been seen from the bathroom faucet twice on the hot water side and Corbin felt it might be due to older pipes. The work was very appreciated and Corbin did a great job.*. Aug 2025 After further inspection of the installation of the water heater, I have to rescind my original recommendation. Corbin and Jacob installed the brand, new water heater on top of a bed of rust left by the previous water heater. This will only cause the new water heater to rust. The attached picture shows the rust in front and to the left of the heater. I had CLR (calcium, lime, rust remover) available had they even known this product existed that could have removed the rust. However, I was not made aware of the rust on the floor. I communicated with the owner, Jake, who informed me they could uninstall the water heater, at additional cost to me, if I wanted to clean up the rust. Unacceptable. I am left with a very expensive, compromised water heater with a warranty that might cover rust in the future but won't cover labor expenses to the tune of $1,000 or more. Very poor business practice in my opinion. Would watch your back.***Amended***I had a fabulous experience with the owner Jake as well as the two technicians Corbin and Jacob who efficiently and professionally installed a new gas water heater and repaired a defective toilet. Five-star service. Would recommend!
We had an old sink that had some leaky pipes and a hose behind the dishwasher that needed replacing. The technician who handled our repair was friendly and thorough. Prices were reasonable and the company was fast in getting us seen. We did have an issue get identified that needs repair in the future and we will definitely consider Pipe Surgeon Plumbing again.
The estimate process with Tanner was easy and thorough. They changed galvanized, replaced all kitchen pipes and repaired sump pump. The work Trent and his team did was impeccable. I contacted several other companies and very happy with the experience with Pipe Surgeons. I would highly recommend.
I reached out after hours and sent inquiries to several companies. They were the only one that responded that evening. They even offered to come out the same night, but we scheduled for the following day instead. I was at work during the visit, and they took the time to FaceTime me to clearly explain what additional work was needed and why, especially compared to a previous quote I had received. The communication was excellent. My wife and kids said they were very friendly and courteous. I would absolutely use them again.
I had pipe surgeon come out to redo the whole houses plumbing and sewer lines. They came out and did that plus a vanity install in another property.It’s been multiple weeks since they did the work and they have left their CAT parked on our sidewalk with a huge pile of debris on it.I went to run the spigot today and they don’t seem to be working. When I crawled under the house to check if the value was turned off I found that they didn’t remove all the old material and instead just piled it under the house.Update on the review: they called and came back out and fixed the spigot that wasn’t working, removed the pipes under the house and cleaned up the dirt and moved the CAT off the sidewalk. I’ve updated this review and rating based on that happening.
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