Right Now Plumbing and Heating

HIGHLY RECOMMEND!!! Our water heater went out Saturday afternoon and I didn’t know what to do about the horrible gas smell either. I sent a request for a quote on the website and received an auto reply stating someone would get ahold of us within 1-2 hours. Tyler called and explained the smell and put me at ease about that, he built an estimate within 20 minutes of a phone call and sent it over ASAP. He walked me through all of the payment options and explained everything perfectly. He was on call and at home with his family, but didn’t rush me or make me feel like I was bothering him. Jason arrived to do the work and he was amazing! Super personable guy, working late to finish what we had to do. He was kind, and explained everything in detail. He is truly so knowledgeable and great at what he does! He is detail oriented and truly cared about the quality of his work. Start to finish we are happy with Right Now Plumbing and Heating and plan on using them in the near future and for all projects down the road!

Upon their arrival, they promptly assessed the situation following a loud noise I had heard. Within a few days, a new on-demand hot water system was installed. Their team includes electricians, which significantly expedited the process. They efficiently removed the old unit and installed the new one in a single day. I highly recommend their services for any plumbing requirements.

We've used Right Now Plumbing and Heating a handful of times. They always respond really quickly (which we appreciated as two of the times were emergencies). They're always professional, and come prepared with everything they'll need regardless of how complicated the project is. They have great in person, on the phone, and texting interactions so you know they understand the problem and how they plan on fixing it. Whatever they work on gets fixed right away and our normal life can pick back up right away. They aren't cheap but you do get the rapid response and professionalism, which is well worth it.

Chris and Jeremy put in two water shut offs and replaced our bath tub faucets and shower head. They were on time, explained everything, and we are now truly enjoying our new shower ?? and no leaking water. They turned an emergency into a very positive experience. I will always recommend them and reach out if we ever need any additional plumbing or heating needs. GREAT SERVICE AND WORKMANSHIP AND VERY PERSONABLE AND FRIENDLY!!!!!!

My on demand water heater stopped working on a weekend, so called around to get some help fixing it during off hours. Right now was prompt and responsive, and the technician tried to help me troubleshoot the issue over the phone, and FaceTime which was really great. Wasn’t able to fix over the phone though so he directed me on some more troubleshooting areas and he came by in person in a few hours. One hour of troubleshooting (off hours rate was $575), which seems high but fair the way things are these days. He troubleshot some more, emptied some traps on the system and wasn’t able to get it going. I had previously made hot water after the issue started so knew the unit wasn’t needing replacing, but he quoted me for a whole new system. $18k or $16.5k if I signed up for a monthly VIP service which was $50 per month. That price seemed way on the high range for what a replacement would cost for a unit my size. Ultimately he left, and I was able to keep focused on troubleshooting the issue for about an hour, and able to get everything running that evening. I learned a lot from asking the technician some questions when he was here, so likely wouldn’t have been able to figure it out without his help. So an expensive overall experience that I was able to navigate through. I have about a $500 replacement of a part that needs to happen, which I am taking care of myself. My advice to the company is stay focused on the issue at hand and not try to quote a whole new system unless all other options are examined and troubleshooting is exhausted.

Jeremy was excellent! It always sucks to have to call a plumber on a Saturday, very frustrating. However, Jeremy put me at ease with his calmness and knowledge. I really appreciated his honesty in what my next options were and that he had a suggestion of a business to follow up with. Instead of trying to figure out who can help me with the next step I needed done. Thanks Jeremy!

Right Now Plumbing & Heating has been my go-to company in Missoula for years. My repairs have been fixed right the first time, every time. The staff is friendly, technicians are very knowledgeable, and they somehow find a way to fit me into their schedule sooner than expected. They exceed my expectations every time. I won’t use anyone else in town.

I am so thankful for the service we received from Right Now! Tyler came, assessed our cracked fittings, and fixed them very quickly. He was very thorough in his explanations of what was needed, what he could do, and even offered to finish installing the faucet for me. Then, upon payment, we got a military discount. I will call Right Now Plumbing and Heating for my future repairs! Thank you, Tyler, for being awesome!

This company really helped out our church with our boiler needs after we struggled with other local companies cancelling multiple appointments on us or trying to charge an arm and a leg. Right Now was reliable and gave an exact quote up front. They provided quick service and were professional and nice. We will be calling them again when we need work done.

EXCELLENT COMPANY! I had the extreme displeasure of having to replace a water heater in an older mobile home. I had literally no idea where to start, and had originally been calling around to see if someone could repair the water heater. I called and spoke to Anecia and she was so helpful and kind! I was able to get someone out the very next day, for a very reasonable price. Unfortunately, when Tyler came out - he informed me that the age of the heater prevented him from being able to repair it, and explained why - which I very much appreciated. They were able to quote me out on the spot for a new one. Lyndsey and Joy are amazing in the office - getting me the best quality product for a deal! I then was able to get the install scheduled within a few days of the original call - and when Tyler and his phenomenal team came to install - there was a structural issue I had to fix, but Lyndsey was able to keep me on the schedule for the next day and kept in contact to make sure it would still work for me, even helped me find a handyman to help with the issue at hand. I later ran into the whole crew while they were out and about for their holiday celebration and was able to chat with the owner. I was blown away by his kindness and the way he treated his employees. Right now will go above and beyond for a great price and without a long wait. Highly HIGHLY recommend!