Business ProfilePool & Hot Tub Companies in Dayton, Ohio
Watermark Pools
Watermark Pools
Watermark Pools is a family business established in 2005 by owner Ken Spires. It builds gunite and fiberglass pools and provides pool service and repair in Dayton, Columbus and Cincinnati.
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Business Highlights
- It says it uses only products and chemicals customers need.
- It aims to leave pools clean and swimmable when an opening is complete.
Service Area
Dayton, Columbus, Cincinnati, Centerville, Bellbrook, Kettering, Oakwood, Springboro, Waynesville, Piqua, Sydney and Mason.
Active Business Listing
Watermark Pools is one of 8 pool & hot tub companies ProsGrade lists in Dayton, Ohio.
Active
Public local listing
Listing details
12 services listed, including New pool construction, Pool openings and Pool closings. Open Monday to Saturday. 23 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Watermark Pools compares with the other 7 pool & hot tub companies on ProsGrade in Dayton, using public Google ratings and review counts.
- One of 8 Dayton pool & hot tub companies on ProsGrade.
Services Covered
12 services- New pool constructionshotcrete construction; fiberglass pools
- Pool openingscover removal, equipment startup and water balancing
- Pool closings
- Weekly service
- Leak detection
- Pool plaster
- Automatic cover repair
- Safety mesh cover installation
- Equipment repair/installation
- Tile repair/installation
- Pool paint
- Plumbing repair
Reviews
What customers say
Earlier reviews describe the staff as professional; one customer found the team easy to work with and valued being able to reach Chris with questions. A long-time customer says Watermark had serviced the pool for over eight years and handled upgrades and repairs. Feedback also includes a winter-cover order that took more than three months to arrive but eventually did, and a missed repair appointment followed by no response to repeated messages and emails.
Customer Reviews
Dustin Christian
Chris and his team at Watermark Pools have been servicing my pool for the last 8+ years. My pool was built in the 1980's by the original owner. When I purchased the home in 2015 the pool went unused for over 2-years, but luckily the pool was still in decent shape. Like anything maintenance and upgrades are need to keep a pool from falling into disrepair.
Over the years, I've had Watermark install concrete steps, powerwash & paint the pool, repair cracks in the concrete and fiber glass liner, add new pool heater, replace an aging pump and install a new cartridge filter. Simply, Watermark can do it all.
I've tried other pool companies and they just don't seem to work out. Watermark is the only crew that I trust with my pool.
I'd give the 10 stars if that were an option.
Pete
I gave it 3 stars bc I had to keep calling about my winter cover. It took over 3 to months to get it. But finally got it this past December. All is good now. They're all professionals and very nice, just be prepared for long wait times on orders. Would still recommend. ????
Jenny Leverett
We had a great experience with watermark. They installed our fiberglass pool and it is remarkable. If you want it tomorrow they may not be the best choice but if you want a thoughtful and knowledgeable company that will install a beautiful pool that everyone can enjoy (even the dogs :)) then I highly recommend!
Elizabeth Smith
I called and spoke to Nick Spires about repairing some tiles around the edge of our pool and to repair the spillway from our spa into the pool. Nick set an appointment for May 21, 2018 for the tiles to be repaired and to look at the spillway. Nobody showed up on the 21st. Since then, I have left at least five or six messages and I emailed twice, and to this day, June 6, 2018, no one has called me back or emailed me as to why no one showed up or to even reschedule the appointment.
Aaron Hilliard
Watermark has a very professional staff and are easy to work with. I was most impressed with Chris because it was easy to get in touch with him anytime I had a question. Overall I was very happy working with them and would definitely working with them.
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Frequently Asked Questions
How does Watermark plan a custom pool?
The design considers the yard layout and intended uses, then puts together an equipment package appropriate for the pool.
What lower-maintenance equipment options does Watermark offer?
Options include salt-water chlorination, cartridge filtration and smartphone pool automation.