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Business ProfilePool & Hot Tub Companies in London, Ontario

Warehouse Guys

Warehouse Guys

Warehouse Guys offers hot tubs and swim spas and designs and installs swimming pools in London, Ontario. Its steel-vinyl pool designs can be configured with standard shapes, combined features or custom designs.

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Business Highlights
  • The company identifies itself as London's exclusive Dominion Spas dealer.
  • The company says it has designed and installed pools since 2013.

Service Area

London, Middlesex and the surrounding area.

Active Business Listing

Warehouse Guys is one of 12 pool & hot tub companies ProsGrade lists in London, Ontario.

Active
Public local listing
Listing details

10 services listed, including Hot tubs, Swimming pools and Pool service and restoration. Open Monday to Saturday. 253 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Warehouse Guys compares with the other 11 pool & hot tub companies on ProsGrade in London, using public Google ratings and review counts.

  • Ranks in the top half of the 12 London pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Has more Google reviews (253) than 9 of the 11 other London pool & hot tub companies on ProsGrade.

Services Covered

10 services
  • Hot tubsCompact to full-size models
  • Swimming poolsIn-ground steel and fibreglass; above-ground and on-ground options
  • Pool service and restorationRegular service, repairs and complete pool refreshes
  • Saltwater conversions
  • Pool liner repair and replacementSmall repairs to full liner replacements
  • Leak detection and repairLeak-source identification and repairs
  • Pool covers, parts and accessories
  • Swim spasSW15 and DZ19 models
  • Indoor infrared saunasDominion Spas full-spectrum infrared
  • Cold plunges

Reviews

What customers say

Customers praise crew work: one describes polite service and timeline updates, while another says hot-tub delivery was quick and well handled. A pool customer says earlier installation issues were rectified, but reports that a later opening left the cover in the garden, salt was not provided and sand-filter work was not completed at the time; the customer says the company explained the filter work would happen later in the season and salt could be dropped off.

Customer Reviews

Lisa-Marie Bigham

Thank you so much to Nigel and his great team of guys, they did a wonderful job , kept me in the loop on timeline as best they could , very polite. Definitely recommend. Lisa -Marie

Kevin Heckman

Purchased a Dl 65 from the Warehouse Guys in London last week . It was delivered very quick and the delivery guys Tyler and Talon did a perfect job. No drama , no complaining just two guys doing their job. Went in tonight for my first soak and wow what a tub. Jets, are great, all 65 of them no shortage of power either . With a 5.5 kilowatt heater and the competition has 4 kilowatt It didn't take long to get to temp. Having a circ pump and a 6 inch cover this should a very efficient hot tub. Highly recommend going to check out Warehouse Guys for a tub you won't be disappointed .
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Lyndsay Shaw

We installed our pool about 5 years ago with Warehouse Guys. Like most big and costly jobs, there were the odd issues, but they were always rectified. We mostly dealt with Guy, and while he wasn't always the friendliest, he got the job done. We have used WG services to open and close our pool for most of the years that we've had it. It is a very basic service, and communication has never been stellar. It seemed like very little work for us to spend roughly $300 just for opening the pool. As such, about two years ago we decided to try opening it ourselves. This year, my husband unfortunately broke his hand and was unable to deal with the pool on his own. We paid for the basic opening service, as well as an extra cost to be provided with more salt, and to have some work done on the sand filter. The crew arrived on a Thursday, spent all of 22 minutes in our yard (we have cameras), and we never heard from them again. Our cover (which is normally neatly put away in our shed was left out in our garden). Two of the bolts that attach the cover weren't lowered back into the ground. We were never given salt, nor was the sand filter service completed. When we called to inquire about what was happening, we were basically told that what we received was the basic service, and that the sand filter service would have been completed later in the season. Salt could have been dropped off. We requested a refund for both of the add on services, and just did the work that was left behind ourselves. No discount was offered, nor did anyone try to make this situation right. Needless to say, we will be using another company for our needs. People speak with their dollars, and there are tons of pool companies in the city. If you'd like to retain a loyal customer base, take care of your customers.
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Amanda Englbrecht

I really enjoyed working with the team at Warehouse guys they're very accommodating and delivered on some unusual asks which made my experience all the better. They worked with us for timing and we did the demo to save some money it was an open dialogue. The installation was great and they had great insights into incorporating more efficiency into our design. They're prices are comparable to your basic renovation stores but the look and feel is custom. Love my new kitchen.
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katelin szewczyk

“I couldn’t be happier with my kitchen renovation experience! From start to finish, the team was professional, attentive, and highly skilled. Kevin listened to my ideas and brought them to life with incredible attention to detail. The quality of the materials and craftsmanship exceeded my expectations. My new kitchen is not only beautiful but also functional. I highly recommend The Warehouse Guys to anyone looking for an stress-free renovation process and outstanding results!”
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Frequently Asked Questions

What features do Warehouse Guys' Dominion hot tubs have?

Dominion Spas have welded stainless-steel frames, and their water lines are glued and sealed with hand-tightened gear clamps.

What are Warehouse Guys' steel pool panels made from?

The in-ground steel pool panels are custom-crafted from 14-gauge G 235 galvanized steel.

Does Warehouse Guys offer financing?

Financing is available.