Pro Listing

Bi-State Pool & Spa

Pool & Hot Tub Companies in O'Fallon, Missouri
Ranked #6 in O'Fallon | Grade B-
4.20 (69 reviews)

Bi-State Pool & Spa

Bi-State Pool & Spa provides pool building, renovation, and ongoing service from its O’Fallon location. The team manages projects end-to-end and supports homeowners with seasonal maintenance and equipment needs Serving homeowners across O'Fallon, Missouri.

Why Homeowners Choose This Business

Local crews handle both builds and service, offering a single point of contact from design through startup. Reviews often note daily jobsite presence during builds, attention to cleanup, and follow-up when equipment issues arise Local experience that helps homeowners across O'Fallon, Missouri compare a more region-aware provider.

Service Area

O’Fallon, St. Charles County, and surrounding St. Louis metro communities. Call to confirm service coverage Serving homeowners across O'Fallon, Missouri and nearby surrounding areas.

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more Google review volume than many local competitors.

Services Covered

  Establishment
  Point Of Interest
  Renovation Services
  Maintenance
  Pool Construction
  Pool Renovation
  Repairs
  Pool Remodeling
  Pool Opening
  Pool Closing
  Green To Clean
  Pool Equipment Repair
  Pool Heater Replacement
  Pool pump installation
  Pool Maintenance
  Pool Resurfacing
  Inground Pools

Services include new in-ground pool construction, pool remodeling and resurfacing, equipment repair and replacement (pumps, filters, heaters), pool openings and closings, deep cleaning and green-to-clean recovery, and scheduled maintenance.


Reviews

Recent Reviews

4.20

(Based on 69 reviews)

Reviews commonly mention strong workmanship on new builds and renovations, with several noting daily progress, site cleanliness, and helpful follow-up on equipment issues. Many customers cite responsive scheduling and the ability to revive neglected pools. Some negative feedback references dissatisfaction with cleaning scope and return-visit charges. Overall ratings indicate generally positive experiences with occasional concerns about service expectations and pricing clarity.

Google Review
Christian on Bi-State Pool & Spa

Thank you to Bi State pool for bringing back to life a pool in a home we recently purchased. They cleaned out a pool that hasn’t been opened in 10 years and made it look brand new. The technicians were on time and went above and beyond to get it open so we could enjoy it this summer. I would highly recommend them for any of your pool needs.

Google Review
Timothy Buske on Bi-State Pool & Spa

I am shocked that I just paid for this service. We called in to politely discuss the service and we were told this is what we should expect? Wow. "If you would like additional cleaning you will need to pay for us to come back out." LOL! Additional cleaning? You didn't clean the pool in the first place and charged me $990.

Google Review
Catherine Hatley on Bi-State Pool & Spa

I couldn’t be happier with our pool! Bi-State has done a phenomenal job. They transformed my small backyard Into an Oasis! We never liked being in our backyard and now I never want to leave it.

They showed up every day early in the morning and worked hard all day long. They cleaned up after themselves every day and were respectful to our neighbors.

After the pool was complete we had an issue with our pump and they made it their top priority to fix it. Sean, I felt like was out every week helping us with this mysterious issue and he was able to “dive down” deep and find the issue and fix it.

I’m so glad we chose this company out of all the others. They really know their stuff and it pays to have knowledgeable workers to install these fiberglass pools.

Google Review
Heather Locker on Bi-State Pool & Spa

We have built two pools with Bi-State and continue to have an awesome experience. Nathan and Joe have both gone above and beyond to make sure things run smoothly. Joe came over after hours to fix a potential problem to prevent any harm to the pool. We are appreciative of Bi-State’s attention to detail and customer service.

Google Review
Harold Hogarth on Bi-State Pool & Spa

After my Fiberglass pool turned into a mess due to calcium, Bi State took my pool on as a project . they not only did a good Job they did a Fantastic Job no one else wanted to touch . I was pleased with their professionalism and the job was done on time and was reasonably priced . I have now hired them to do my opening , closing and seasonal maintenance. I would HIGHLY recommend this well managed company to anyone .

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Frequently Asked Questions

They focus on in-ground residential pools, with projects ranging from compact yards to full backyard makeovers. Design, construction, and equipment setup are handled in-house. They can also discuss material and feature options during a consultation. Availability may vary by season and demand.

Yes, the team provides seasonal openings and closings as well as recurring maintenance plans. They also handle equipment diagnostics and replacements such as pumps, filters, and heaters. Scheduling early helps secure preferred dates. Scope and pricing are confirmed before work begins.

Customer feedback indicates they take on green-to-clean recoveries and long-closed pools. Results depend on pool condition, equipment, and water chemistry. Multiple visits may be required to reach swimmable clarity. The team will outline expected steps and costs after an on-site assessment.

Lead times can fluctuate with season and permitting. It’s best to start discussions several months ahead of your target date. The team will review design options, budget, and timeline during an initial meeting. They can also coordinate equipment startup and basic owner orientation after completion.

The office is open Monday through Friday, 8:00 AM to 4:00 PM, and closed on weekends. You can call (636) 379-3000 or visit their website for more information. Response times may vary during peak season. On-site consultations are typically scheduled in advance.
 Verified Listing

Opening Hours


  • Monday 8:00 AM – 4:00 PM
  • Tuesday 8:00 AM – 4:00 PM
  • Wednesday 8:00 AM – 4:00 PM
  • Thursday 8:00 AM – 4:00 PM
  • Friday 8:00 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.20 (69 reviews) Pro Listing
Address
509 Civic Park Dr, O'Fallon, MO 63366
Business Type
general_contractor

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