Business ProfilePool & Hot Tub Companies in Ottawa, Ontario
ML Pool Services
ML Pool Services
ML Pool Services provides residential and commercial pool service in Ottawa and the Ottawa Valley. Its retail store carries pool and spa supplies, including pumps, filters, chemicals, plumbing supplies and hot tubs.
Last Updated October 7, 2026.
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Business Highlights
- The company describes itself as family-run.
Service Area
Ottawa, Almonte, Ashton, Barrhaven, Britannia, Bells Corners, Carp, Constance Bay, Dunrobin, Kanata, Manotick, Nepean, Pakenham, Richmond, Stittsville, Westgate and Woodlawn.
Active Business Listing
ML Pool Services is one of 12 pool & hot tub companies ProsGrade lists in Ottawa, Ontario.
Active
Public local listing
Listing details
8 services listed, including Seasonal pool openings, Pool closing and winterization and Pool maintenance programs. Open Monday to Saturday. 81 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How ML Pool Services compares with the other 11 pool & hot tub companies on ProsGrade in Ottawa, using public Google ratings and review counts.
- Ranks in the top half of the 12 Ottawa pool & hot tub companies on ProsGrade by Google rating and review volume.
Services Covered
8 services- Seasonal pool openingsOpening work includes removing and folding the cover, reconnecting pool equipment and starting the pump when water levels permit.
- Pool closing and winterizationThe team drains and winterizes pumps, filters and other equipment, and installs winter covers.
- Pool maintenance programsWeekly, holiday and one-day programs can include vacuuming, skimming, waterline washing, basket emptying, filter cleaning, water testing and treatment.
- Pool repairs and leak detectionThe service list includes plumbing repair, equipment replacement, troubleshooting and relocation.
- Pool renovations and liner changesUpgrade options include step lights, water features and decking.
- Safety cover installation
- Pool products and suppliesThe store carries pumps, filters, heaters, cleaners, lighting, chemicals, liner products, salt, plumbing supplies and winter covers.
- Pool School
Reviews
What customers say
Recent customers praise dependable seasonal service and professional liner work. One long-time customer lists pool openings, closings, pump replacement and salt conversion, and says the team got the pool running before the end of May after a liner failure; another praises a detailed estimate and smooth liner installation.
Customer Reviews
Lee Collins
I used ML pools for opening, closing, pump replacement, salt conversion etc. for almost 20 years. The service has always been great and reliable. This year they came through for us again when we had an unfortunate liner failure this spring (pictures of before during and after below). They made the ordering process simple and even though this is busy season for them, they got our pool up and going before end of May. Simply awesome!
Jim Moreland
We needed a new liner for our pool. After reaching out to several pool contractors, ML Pools was quick to respond with detailed estimate that was very competitive. After speaking with Steve and watching him take the measurements for the liner I had confidence that I had chosen the right contractor. Now that the new liner has been installed, we are very pleased with the result; the pool looks great. The guys were very professional and highly skilled resulting in a smooth installation both esthetically and logistically. I will have no hesitation in recommending ML Pool Services for liner replacements and any other pool services.
Gabriella Hunter
Thank you to the Steve and his amazing team! We hired them to fix our pool, that was in dire straights. They worked diligently, were always friendly, and simply a pleasure to deal with.
Sean Marshall
Laughlin Pool Services - A quality Company with client care their focus.
When you call - there is a single point of contact. When you email - They reply. When they say they will be at a certain time - they are.... These things are a huge advantage over the competition.
The quality of the work is amazing. Their workers are polite and hard working.
If you are looking at a pool liner - it is worth your time to call them and see what they can do for you.
Thank you so much Laughlin Pool Services for your great service.
Dean Fleming
Laughlin Pools did an incredible job on restoring and upgrading our well used & loved family in ground pool.
Steve and Mitch were there from start to finish and made sure that all details were attended to.
The pool required a new liner for starters; Steve then designed a new set of stairs to be added at one corner then topped off with a full length half height bench across the shallow end. It is like having a brand new pool !!
I can’t say enough about how this family business pays attention to every detail and follows through – the job was done exactly as described and to perfection.
I would recommend Laughlin pool services to anyone who is thinking about any kind of pool service, they certainly stand behind their work & are a pleasure to deal with on a personal basis.
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Frequently Asked Questions
Does opening service include starting the pool heater?
No. Heater start-up must be completed by a licensed gas technician; the company says it can arrange for that work.
Is vacuuming included with an opening or closing visit?
Vacuuming is provided at extra cost.
Are winterizing chemicals included with a pool closing?
A winterizing chemical kit is available at extra cost.
Can I get an estimate for a pool renovation?
The company says every project begins with a free estimate.