Down Family Pool Services, LLC provides residential pool cleaning, water balancing, seasonal openings and closings, and common equipment replacements such as pumps. Availability may vary; calling ahead ensures clarity on scope and scheduling Serving homeowners across Winston-Salem, North Carolina.
Local to Winston-Salem, North Carolina with familiarity in seasonal pool needs. Offers practical help for pools that need cleanup after downtime, along with straightforward maintenance and equipment replacement.
Based in Winston-Salem, North Carolina, serving nearby neighborhoods and communities across the Triad as scheduling allows.
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Residential pool cleaning, debris removal, vacuuming, water testing and chemical balancing, algae treatment, seasonal openings/closings, basic equipment checks, and pump replacement.
Customer feedback is mixed. Positive remarks note effective cleanup of neglected pools and prompt pump replacement. Critical reviews cite difficulty reaching the company and a lack of follow-up, including unreturned calls. Prospective customers may want to confirm communication expectations and timelines before booking.
Worse pool serve company won't ever return your calls don't waist your time with them get some one else who are more professional.My pool liner come defective but now they won't even answers my phones calls.
Didn't respond to me
Down Family has been a god send this season. We didn't open the pool for a couple of seasons and it was in a huge mess. They cleaned the pool and balanced the water quickly. Also had to have a new pump installed which they handled quickly and did an awesome job. Pool never looked better and service is top notch. Very friendly and easy to work with. You can't go wrong here.
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